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Won't recognize external hard drive


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#1
lavenderflames

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I have a new 320gb external hard drive I'm trying to transfer files to from my Dell Dimension running Vista. I plug in the USB cord and it pops up saying "USB Mass Storage Device Found" and it installed the drivers. But it's not listed under My Computer, hasn't been assigned a drive letter, and I can't find a way to transfer things or view content. I can see in the taskbar it is still connected because it gives me a Safely Remove Hardware option and I tried it out on two other friends laptops and it worked fine. I've been perusing through it's properties forever and can't figure this out. Help?
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#2
Broni

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Did you format the drive?
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#3
lavenderflames

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It won't even recognize it for me to be able to do that. Unless there's a way I don't know about
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#4
Broni

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Go Start. In "Start search", type in:
diskmgmt.msc
Hit Enter.

Disk Management window will open.
Can you see the drive there?
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#5
lavenderflames

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Yes. It's the first one listed, it says it has an EISA Configuration, but it hasn't been assigned a letter and all I can do is view it's properties
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#6
Broni

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I assume, there is something else shown beside EISA Configuration partition, which is recovery partition.
What else can see there?
Can you post a screenshot?
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#7
lavenderflames

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Here's the screenshot. C, D, and E are all my current ones. I've got to assume the external is the unassigned one. Thanks!


http://img.photobuck.../screenshot.jpg
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#8
Broni

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Disk 0:

Posted Image

is your primary hard drive. Don't touch.
EISA partition is Dell partition that contain utilities that can be accessed from the BIOS or by a special boot choice during startup. Don't touch.

Disk 2 is your external drive. It doesn't show full size, because it's not formatted.
Right click on it, and see, if it gives you "Format" option.

Edited by Broni, 08 March 2009 - 09:20 PM.

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