This is really a doozie, I have a Dell Comp. and I am not real happy about that. Any way, I had a problem with my C D Burner so I called Dell it cost me 50 bucks to have them not fix it... I ended up buying a new Burner but before I did that the guy I was on the phone with had asked me if I wanted to purchase a extended warranty for a $150.00 I told him no, so he had me download this program that allows a Dell Assoc. to enter your computer and try to fix the problem well he couldn't fix it so I ordered a new one, and at this point my Key Board was working fine and had always been working with no problems what so ever. That night after being on the comp. and phone with the guy from Dell, I went to use my Key Board and nothing, I tried another key board and nothing, I tried my key board on another comp. and it works fine . I have tried to plug it in other USB ports and nothing. What really doesn't make sence is the key board works in the Bios. I called Dell and told them the whole story and they said it was a software issue and if I wanted to pay $140.00 they would fix it, I kind of told them where to go, cause it was working fine until there guy was all over in my comp.doing who knows what. I'm hoping some one knows what I can do without having to go through Dell. To anyone who cares about GOOD Customer Service then don't buy a Dell. Also if your wondering how I typed this I am using the key board in Accessibility in Win. XP not a bad option but not as good as the real thing.Thank you in advance.
Edited by Robyncr, 11 March 2009 - 12:41 AM.