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GenericPWS.y(Trojan) help!


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#1
11223

11223

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Detection name:Generic PWS.y(Trojan),Generic PWS.Y(Trojan)
File:J:\start.exe
Process: C:\Windoes\explorer.exe
Process Description: Windows Explorer

wenever i scan the file and i find it no action can be taken
how do i get rid of it
i have mcaffee as my anti-virus
im running windows vista

Edited by 11223, 12 March 2009 - 09:27 AM.

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#2
dsenette

dsenette

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post a hijackthis log in THE MALWARE FORUM forum.
(Posting HiJack This logs in any other forum other than the malware forum is forbidden. If you post an HJT log in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post HJT logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..
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