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something isnt installed


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#1
ctbco

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when my dad is on something like craigslist and wants to contact the person selling there is typically a link to click on to contact that person. When he clicks on it he gets an error:
You cannot perform this operation
Current default mailclient is not properly installed

can someone help?
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#2
123Runner

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I suspect that the mail client that is in question is that there is no email on the computer.
Such as Outlook.
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#3
ctbco

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but since he is in aol, under his email address....shouldnt it automatically open his email from there?
He has used this before and now all of a sudden it isnt letting him.
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#4
Ferrari

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Hi ctbco,


123Runner,

I visit Craigslist often. I have had experience with the same issue and this is what solved it for me.

Go to Start > Set Program Access and Defaults > Click on Custom > Select AOL as your default email.

If for some reason Set Program Access and Defaults is not there under Start...

Go to Start > Control Panel > Add/Remove Programs > in the left pane Click Set Program Access and Defaults > Click on Custom > Select AOL as your default email.
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