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File/Directory Error & Chkdsk Closes!

Started by Claire-Marie , Mar 13 2009 06:22 PM

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#1
Claire-Marie

Posted 13 March 2009 - 06:22 PM

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7 posts

When I log on to the computer, I receive three errors that say the same thing:

The file or directory "C:\WINDOWS\Debug\UserMode\userenv.log" is corrupt and unreadable. Please run the Chkdsk utility."

When I do try to do the Chkdsk utility, I go past step 1 fine, but when I reach step two, I only reach 3%, and Chkdsk automatically closes itself. This is very confusing to me! Is there any other way to fix this problem?

Also, I have been having some recent connection problems with my internet; is this connected to the problem?

Any help would be much appreciated!

Thank you!

UPDATE: Also, when I log on to the computer, I click my account username (Windows XP startup page), it says "Loading Personal Data" then immediately logs me off. I have to turn off and turn on the computer power switch to get in to my account.

Edited by Claire-Marie, 14 March 2009 - 05:21 PM.