She's not that savvy with computers, and her explanations of what was going on were leaving me somewhat confused. I opted for a repair install, hoping for the corrupt or missing files to be replaced and her to regain the ability to log in. During the repair installation, file initialization or something (haven't done a repair install before so not familiar with where exactly this occurred in the process) the computer requested the "difx32.dll" for the Intel graphics accelerator. She went to browse and found difx32.dll in the system32 folder, selected it. Computer did it's thing, she tried to log in, and is now getting the error "Cannot load resource DLL." It then bounces her back to the log in screen I believe. I've been trying to find a solution on google to no avail, can't even find similar cases.
I'm somewhat at a loss. She says this also occurs when she attempts to enter in safe mode. Any ideas at all as to what's causing this and what this resource DLL is? Perhaps something to do with explorer.exe loading up?
Thanks in advance.