[fredette1]

When I log into xp home, it says "loading your personal settings" and the logging off real quick. I am setup as an admin but can't get in for some reason. I ran a clean up utility by wincleaner prior to having this problem. Could it have wipped out my user files? I can't login as a guest either. Any help?

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Boot the PC then right after the beep start tapping the F8 key until you get an options screen, choose last known good configuration then press enter

Edited by Keith, 08 May 2005 - 05:09 PM.

[Retired Tech]

Boot the PC then right after the beep start tapping the F8 key until you get an options screen, choose last known good configuration then press enter

Edited by Keith, 08 May 2005 - 05:09 PM.

[fredette1]

tried that no luck. I think the registry file that stores the user names might be corrupt. Is there anyway around this without having the startup disk? Which of course I do not have?

[Retired Tech]

Just seen your other post, it's the XP CD you need, you can download set up discs but you still need the XP CD to complete.

Is your product key on the side of your PC

[fredette1]

yes it is. Can I download of microsoft using this key?

[Retired Tech]

No but you should be able to use the repair option with any XP CD and load your product key when asked

[fredette1]

ok thanks. I will hunt down an xp cd.

[Retired Tech]

As you have a product key you can do this

Replacement of CD or Product Keys
To replace a CD or Product Key, you must contact PSS. To locate the appropriate phone number for your product, visit the following Microsoft Web site:
http://support.micro...;EN-US;CNTACTMS

Edited by Keith, 08 May 2005 - 05:46 PM.