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XP freezes at “Loading Personal settings"

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I’m running a Dell 510m Inspion, XP home, Service pack 3.

I downloaded a keygen 3 days ago (….yes I know). I scanned the exe file with AVG 7 and my laptop screen went black and then “BSOD”.

BSOD had this stop code:
Stop c000021a {Fatal System Error} The window logon process terminated unexpectedly with status of 0xc0000005 {0x00000000 0x00000000} The system has been shut down.

Tried to reboot the machine into safe mode but it did not work. A similar story for all other options that are available when tapping F8 on start up. Since I was locked out I found my XP install CD (Xp home, Service Pack 1) and tried to repair XP by doing a repair install. Installed finished but it froze at “WindowsXp Home Edition please wait”…. I waited and waited….HDD light stopped blinking, and no noise from CD. So I powered the machine down.

Next morning…

Pulled laptop HDD out and used my PC at work to run a scan on laptop HDD. No viruses were found. Put HDD back into laptop.

Reboot again, this time I opened the Repair Console from the XP install CD. Using repair console I ran “CHKDSK /r” and some errors were detected and corrected.

Another reboot, tried loading windows in “normal mode” and XP froze at “Loading Personal Settings” with my desktop wallpaper in the background.

After another reboot I was able to enter safe mode with networking this time (Progress!). In safe mode I uninstalled AVG and tried a system restore, but now I have no restore points…bugger. Assume this is due to the repair reinstall of XP (??). Also tried sfc /scannow, but got error code 0x000006ba…apparently the no liability certificate has expired therefore I cannot run this scan. While in safe mode I scanned my HDD using Sypbot, Malware bytes, Adaware and Spyware doctor. Some infections were identified and all removed.

After another reboot XP still freezes at “Loading Personal Settings”.

Have tried doing another Repair install using XP install CD… again, as above, it froze at “WindowsXp Home Edition….please wait”..left it running over night but it was still telling to wait this morning.

Can anyone suggest anything besides a full re-install of XP?

Edited by jwal001, 14 March 2009 - 05:01 PM.

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Neil Jones

Neil Jones

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Please don't take what I'm about to say the wrong way, but this is what can happen when you use key generators. It's entirely possible whatever else was in that key generator has now totally screwed up Windows and your doing a repair on top of it has complicated the issue even further.

If truth be told, rather than trying to sort out this mess, I would advise you back up anything you need data-wise, and then just wipe it. Put the saga down to experience. You can easily spend hours tying to fix a screwed up installation whereas you can wipe the computer in under an hour.
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