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Computer Acting Up


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#1
killallviruses

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Compuer has been seriosly acting up recently.

I can click thing, then I cant click things but its fine when im going through folders and clicking mp3s or avi's.

The only way that makes it work again is by going into task manager and clicking 1 of the tabs in there.

CPU usage very high when im on IE or Firefox

Ive resett IE once already and that was ok for a few days

Please Help im going out of my mind
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#2
makai

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Hello,
You have an active Malware thread going on. You need to complete that first as the problems you're posting about may be related. When your machine is deemed clean of Malware, then return to this thread if you still have problems.

Thanks,
makai
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#3
killallviruses

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Sorry I forgot to reply to my malware topic

Please advise as to what happens now


Thanks
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#4
makai

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In your malware thread, you noted the "System Idle Process" is hogging most of the cycles. This is normal, as System Idle Process should be at 99 most of the time, unless something else is using cycles. I guess I'm misunderstanding your concern about identifying System Idle process as a culprit.

You also mention IE an FF having high CPU usage. What kind are we talking about? Can you open IE, and FF, then open Task manager, view the Processes tab, expand the window so everything can be seen, then take a screen shot and post it here. Also, "attach" a HJT log so I can download it. Do not post the log, just attach it.
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#5
killallviruses

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Ahh I understand now about system idle process

As for IE & FF having high CPU usage sometimes its fine, no problems at all and other times its so slow & unresponsive its unreal

attached HJT

Upload failed. The file was larger than the available space

http://www.mediafire.com/?v0md5unshxd
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#6
makai

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I need to see a screen capture of Task Manager, Processes tab. Make sure to expand to show everything. In my signature is a program called PrintScreen, download and install. It easy to configure, so configure with the following...

Preferences... uncheck everything, Hotkey= Printscreen (the Printsceen button on your keyboard)
Source... Rectangular area
Destination... your desktop
Image... jpeg 50%

Attach the jpeg to your next post or upload it somewhere.

Edited by makai, 15 March 2009 - 02:20 PM.

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#7
killallviruses

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Apologies for the delay

http://img220.images...2/prtscreen.jpg
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#8
Broni

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Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")

Edited by Broni, 16 March 2009 - 11:11 AM.

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#9
killallviruses

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Pentium 4
4 gig of ram

c:
149 total space
107 free space

External HD
279 total space
222 free space
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#10
Broni

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Does the same thing happen in Safe Mode?
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#11
killallviruses

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No
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#12
Broni

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Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Better?
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#13
killallviruses

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am I doing this in normal mode seen as you want me to restart in normal mode
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#14
Broni

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Yes, make changes, and restart in normal mode.
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#15
makai

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Yes, do this in Normal mode.

What Broni is trying to do is limit your startup items. You have so many things running its no surprise things may be running slow. Along with what I see in your HJT log, it will take me some time to research the items you have running, so please be patient. I'm sure we can kill some of these things so they don't start up and slow your machine down. Of course, much of this depends on what applications you use constantly, so the final decision will be up to you whether or not to kill them. As an example, I only have 21 processes running as I'm typing this. Things like mplayerc.exe, jqs.exe, can be killed with no consequence... although I have no idea if you were running MediaPlayerClassic when you took this screenshot. If not, there is no reason for it to startup unless you need it to. I think you get the gist of it.

Do as Broni suggests for now to see if it makes a difference, and I'll check out your processes and HJT log in the meantime. As I mentioned, please be patient as it may take me a day to go through all of this. You have a lot of junk on there! :)
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