Now I'm having another issue that I think is related to this one. After going through and removing old programs I didn't need and all to help troubleshoot this problem before I posted, now that the internet is fixed I'm having problems with my audio/video. Instead of sounds as normal, there's just a beep from the computer itself, not out of the speakers. I get nothing out of the speakers. Tried the headphones jack in the front, and the speaker one in the back. Windows media player won't play anything - it says it's the wrong file format and must close. Even the stuff I've got saved on my computer that used to play, now doesn't play. I downloaded Divx and that plays, but still no sound. Also the speaker button, that you use to adjust the sound/mute, in the bottome right of the screen has disappeared. Please help! Thanks!
ok i have similar issues
computer got infected with the norton antivirus 360 trojan ... malware bytes took care of that baby
then got a new dsl carried somewhere in this i lost sound function and
1) the mute button is not on
2) the computer says the drivers are loaded and signing fine
under sound device it says i have soundmax integrated hd digital audio
now MY video driver is the nvidia geforce 6150
in my attempts to fix the issue i believe i have screwed the system up royally
I have tried system restore.. no dates available
System will not let me uninstall norton from safe mode
and i cant get at norton though normal mode
at ome suggestion ... I did turn off system restore in order to get the full norton out
that went nowhere
I have ran numerous system checks such as
cc cleaner and malware bytes anti malware... no viruses on the computer
no obvious defects in the sytems.... is this a driver issue?
I have dumped as many non using programs from c drive as i feel safe to...except for norton
which wont let me kick out the door
i went to MSCONFIG
and played with the system configuration utility in order to adjust what was started up in normal mode
my selective choices and/or diverting back to nomal startup loading all device drivers and servers did not
make a difference...
WOULD APPRECIATE any and all help
thanks the zephyr