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Outlook express, can't delete mail message. [Solved]


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#1
Alex from GA

Alex from GA

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I have 5 emails that won't go in the delete folder. I put them in another folder but can't delete them. I get a box that says "The selected message/s could not be moved. An error has occured." Can someone help? Thanks, Alex
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#2
Major Payne

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Don't have a specific clue as to solution, but you might look at these:

Can't delete e-mail message
Frequently Asked Questions
Can't Delete Email in Outlook Express

Make sure you have admin privileges. HTHs,
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#3
Alex from GA

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I have done all the things that are reccomended and still cannot delete messages. I only have an "inbox.mbx" file in outlook express. Any more help? Thanks.
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#4
Throoper

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In OE, often the inability to delete messages is due to a full or corrupted Deleted Items.dbx file.
As you say you have an Inbox.mbx, I'm guessing you still have OE version 4 or 5. If that's the case, look for Deleted Items.mbx if you can't find the dbx. Deleting that will force OE to create a new one when you next open it.

You might want to install the Windows SP2 Update to bring you up to IE6 and OE6.
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#5
Alex from GA

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I did what you suggested and still can't delete the messages. I still have a deleted items IDX file but it didn't recreate the MDX file. I'm running OE6 and all the latest updates Microsoft has put out. Anything else I can try except removing and reinstalling OE? Thanks, Alex
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#6
Alex from GA

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Does anyone have any more suggestions? I resolved the issue. I deleted the folder I created and then deleted it in the deleted items folder.

Edited by Alex from GA, 28 March 2009 - 06:00 AM.

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#7
Major Payne

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So I take it this problem is solved or are you asking for more suggestions still? Next time, you might try Unlocker.

Edited by Major Payne, 30 March 2009 - 02:34 PM.

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#8
Alex from GA

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The problem is solved.
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#9
Major Payne

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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