Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Black Screen


  • Please log in to reply

#1
allthattoo

allthattoo

    New Member

  • Member
  • Pip
  • 1 posts
I am trying to help my elderly mother with her computer which is in another state. She says she has a black screen with a blinking _ in the upper left corner. She has turned the power off and back on and always gets the same thing. She is running Windows ME.
  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
this happens sometimes when two device drivers are in conflict...did she install anything? (seems unlikely).

I'm not certain how I can help under these conditions (through an intermediary).

What I would likely do is rename the autoexec.bat and config.sys in dos (with a dos boot disk)

and edit the system.ini file using the EDIT dos command to remove third party devices (*.sys) files...but not ALL of them--just the ones I do not recognize
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP