I'm actually on another computer right now since my computer has no internet.
Edited by desirae33, 25 March 2009 - 08:01 PM.
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Edited by desirae33, 25 March 2009 - 08:01 PM.
No there isn't.Use the hotkey: WIN + Pause\Break to get to the system info
Go to the hardware tab and click on device manager
Expand each category and see if there are any yellow exclamation marks or red Xs with any device
Post back.
OKI'll try step 2 when I get my flash drive later.
Windows IP ConfigurationHey desirae33,
[/list]Step 2 - Connectivity test:Thanks,
- Press Start
- Select Run
- Type cmd and press OK
- In the new command prompt window, please type the following commands (*Note: each ping will take approximately 10 seconds to complete; wait for the command prompt to return before you type the next one. Also, the single '>' and double '>>' are intentional; please type the commands exactly as they appear):
- ipconfig /all > C:\results.txt
- route print >> C:\results.txt
- ping 127.0.0.1 >> C:\results.txt
- ping google.com >> C:\results.txt
- ping 209.85.171.100 >> C:\results.txt
- Once the above commands have completed, navigate to your C: drive and open the text file results.txt -- please copy/paste the contents of this file into your next response.
- Dan
I don't think I have a network adapters cdOKI'll try step 2 when I get my flash drive later.
Here's a few more steps for you to do / post; Steps 1 & 2 you'll be able to do without the USB drive.
Step 1 - Re-install your network adapter:
Please do the following -- *Note: You may need your Network adapter drivers CD in order to complete these steps.Once your adapter is installed, see if you can get an Internet connection. If not, continue.
- Click Start, select Run, type devmgmt.msc and press OK
- In the Device Manager, expand Network adapters
- Under Network adapters, right-click your network adapter and select Uninstall.
- Restart your computer; upon reboot, Windows will detect New Hardware and ask you to install your network adapter; please proceed to do so.
Step 2 - Check Network Services:Step 3 - Download and run LSPFix:
- Click Start, select Run, type services.msc and press OK
- In this new window, please make sure all of the following services have a status of Started:
- Computer Browser
- DHCP Client
- DNS Client
- Network Connections
- Network Location Awareness
- Remote Procedure Call (RPC)
- Server
- TCP/IP Netbios helper
- Workstation
Please download LSPFix from here and then move the file to the problematic machine. Run the LSPFix.exe that you have just finished downloading, and list all of the protocols that are in the 'Keep' and 'Remove' list; if there are protocols in the 'Remove' list, then please don't click 'Finish>>'. Simply close the program by pressing ALT+F4 or the Close [x] button.
Thanks,
- Dan
Go ahead and follow the steps; Windows should have a cached version of your drivers, so I doubt you'll need the CD. In the event that it doesn't, then we can always download the drivers and install them manually.I don't think I have a network adapters cd
Ok, I'll get started first thing when I get home tomorrow.Please go to the Intel website -- select your Operating System (either XP Home or Pro) from the drop-down box and then press the 'Go!' button. In the next window, download the drivers listed as: Network Adapter Drivers for Windows* 2000, Windows* XP, and Windows Server* 2003 (ver 13.5) as it is a smaller download. Once you have them downloaded, move the file across to your other machine and install them (I believe it's a .exe file, so simply run it). Depending on how they have it setup, it'll either install the drivers for you, or simply extract them. Let me know which one.
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