Having hard time reinstalling xp
#1
Posted 23 March 2009 - 09:05 PM
#2
Posted 23 March 2009 - 10:54 PM
I hope I can be of some help to you. But I'm going to need some more information please.
Could you please give your system specs
Brand make and model
Cpu
Ram
Motherboard if you know it
Hard drive size
Cd\dvd input devices
I've tried using the CD that came with, but is say i have a newer version of windows and won't let me install it.
Is the Cd you are trying to use a retail copy from Microsoft, or is it a System Restore Disk?
Before You can go through with a fresh install of windows You will need:
* COA "Certificate of Authenticity" from Microsoft it is a sticker with a 25 digit code that is attached to you case
*The Drivers disk for your Motherboard (The one the computer came with)
It is important that you don't attempt to reinstall if you don't have both of those Items.
I'll respond back tomorrow to see where you are at.
Cbarnard
#3
Posted 23 March 2009 - 11:12 PM
It doesn't look like you're.
#4
Posted 24 March 2009 - 07:43 AM
The computer is a dell 4550. I'll have to get the other info when I'm at home.
It is NOT a retail versionof windows. It is the restore disk that came with the computer.
I do have the COA on the case. As far as the drivers for the motherboard, wouldn't they be on the restore disk?
Thanks for the help.
#5
Posted 24 March 2009 - 07:46 AM
I have tried booting from the disk, I hit F12, then boot from the CD and let me reinstall.
#6
Posted 24 March 2009 - 08:27 AM
#7
Posted 24 March 2009 - 11:16 AM
That is what I would do, for right now.Work on getting it cleaned up for now Ill be back on later to help but I have to go to workWould it be a better idea to try and fix the internet problem and not reinstall windows and then just delete the stuff that he doesn't need anymore?
good luck
Cbarnard
#8
Posted 24 March 2009 - 12:44 PM
I will try to fix it first and see how far I get. I don't know where to start. I can tell you there is no internet connection. I can also tell you that when I go to device manager there is a yellow question mark next to the PCI Simple Communication controller. How do i fix that?
Thanks
ir8ss
#9
Posted 24 March 2009 - 02:17 PM
This is not how you do it.I have tried booting from the disk, I hit F12, then boot from the CD and let me reinstall.
You put the CD in, and you restart computer.
At some point, you should see this message:
Press any key to boot from CD
Do you see the above message?
#10
Posted 24 March 2009 - 02:51 PM
Thanks
ir8ss
Edited by ir8ss, 24 March 2009 - 02:52 PM.
#11
Posted 24 March 2009 - 03:10 PM
#12
Posted 24 March 2009 - 03:39 PM
Thanks
ir8ss
Edited by ir8ss, 24 March 2009 - 03:41 PM.
#13
Posted 24 March 2009 - 03:54 PM
#14
Posted 24 March 2009 - 05:15 PM
Edited by ir8ss, 24 March 2009 - 05:20 PM.
#15
Posted 24 March 2009 - 05:19 PM
-To set up Windows XP now, press Enter.
-To repair a Windows XP installation using Recovery Console, press R.
- To quit Setup without installing Windows XP, press F3.
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