[Orbison]

Hello everyone. As of today, random lines have began appearing around random objects on my computer. As I am not sure how to explain these lines, I have included pictures:







This is a video of my computer booting up (it exhibits some issue):
BOOTUP VIDEO

I have no idea what they are - I have never seen them before. I cannot get rid of them!!!
Can someone please offer me guidance? These are SO annoying!

Thanks

Edited by RustedBass, 24 March 2009 - 08:44 PM.

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Hi there, I'm another member and i'll try to give you some guidence. First can you post some info for us.
Make and Model of system
how old is the system
total memory and hd
os system
any newly installed software or drivers within the last couple of days of problem starting.
Thank you

Edited by rshaffer61, 24 March 2009 - 03:42 PM.

[rshaffer61]

Hi there, I'm another member and i'll try to give you some guidence. First can you post some info for us.
Make and Model of system
how old is the system
total memory and hd
os system
any newly installed software or drivers within the last couple of days of problem starting.
Thank you

Edited by rshaffer61, 24 March 2009 - 03:42 PM.

[Orbison]

Dell XPS Generation 2 with the latest SP of XP.

There have been no software or driver installs in the past couple of days.

As we speak, I am uploading a video of my computer's startup... there are very peculiar objects (the same lines, except blue) during the start up...

[rshaffer61]

Please do not upload video's. screenshots will be fine. Try to make them a attachment if you can.

[Orbison]

Haha. I stepped out for a second to grab something to eat while the video uploaded. Sorry! Here it is:

View My Video

[rshaffer61]

OK I thought the problem was just in windows but it seems to affect even bootup also. Here's the scenario. It is one of 3 problems and two which are not good.
1:) Video Driver is corrupt.. not hard to fix
2:)video card memory is corrupt..this would mean you would have to get a new video card.
3:) a virus in your system

Now first thing I would do is go to the malware forum and read the tutorial and do what it says. Then post the logs it ask for. Once a malware tech has given you a clean bill of health then return here and we can continue with the other two possibilities.
I have seen this allot in win3.11 and it was always video memory was bad. Please do the malware first just to make sure we don't put a bandade over the problem.

Edited by rshaffer61, 24 March 2009 - 04:30 PM.

[rshaffer61]

I'm sure your system has built on video so you would have to disable video onboard then install a new video card. I just want to make sure you have a healthy system before fighting this hardware or software wise.

[Orbison]

Aye aye

Headed to malware.

[rshaffer61]

OK, make sure you read the tutorial, it will help take care of alot of the malware. The tech can then go deeper in case it something else.
I will monitor this thread and wait for your return.

[Orbison]

Malware thread posted

[rshaffer61]

ok following that thread also.

[Orbison]

I am confidant this is a video driver / card issue and not a malware issue. Let's get this started again - I need some serious help with this one... Nothing I do fixes it.

[anzenketh]

RustedBass,

Did you order a upgrade on your videocard with your XPS?
If so what is the model of your video card?

[Orbison]

RustedBass,

Did you order a upgrade on your videocard with your XPS?
If so what is the model of your video card?

When I first got the computer, or since I have gotten the computer...

If the question is the latter, the answer is no.

My video card is a ATI Radeon 9800 Pro

[rshaffer61]

Ati Radeon Pro is the built on video correct?