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Incorrect character printing in Firefox


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#1
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Since installing Firefox, printing has become a real issue. I have the latest and greatest driver updates for my printers and have never had any issues until I tried printing through FF. Non legible characters print that look like Chinese. I have read a couple other posts addressing this issue from a couple years back. I am new to FF and new to this forum. Was wondering if there is any resolve for this. I love FF and need to print shipping labels.

IE worked great for printing, and I have always used IE in the past. But started to experience more and more IE crashes and freeze ups. Since I have been using FF, my computer works great and the FF browser is flawless. (so far)

Thanks so much for the time and help !
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#2
Major Payne

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Don't have a solution, just suggestions.

1) Check FF's Character Encoding from the View>Character Encoding menu. Post what you were using, but try UTF-8.

2) Try printing after opening FF in its Safe Mode (NOT Windows Safe Mode). This should disable all add-ons, etc..
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#3
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Thanks Major for the help !

Did perform your suggestions. My default loaded character encoding was the Western ISO thing.

I tried your suggestion and then even tried several other choices, all to no avail.

Also, printed in FF safe mode and same issue.

Do appreciate your help and effort. A handshake and hats off. I will probably just use IE when I need to
do some printing.
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#4
Major Payne

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Well, I haven't any more ideas, but will ask around and see if someone will come up with something.
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#5
happyrock

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what version of FF are you using...
does any of it looks like those in the screenshot...

Edited by happyrock, 27 March 2009 - 08:17 AM.

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#6
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Hello Happy and YES, that is exactly what it looks like.

I have just started using FF as explained upstairs. I think the version is 3.0.7.

The printer is a Gestetner Copy/Printer machine hooked up through the wired network.

Seems my epson r280 is okay and it is hooked up USB-2.

So the Gestetner prints like your picture and epson prints okay.

Thanks for your interest.
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#7
happyrock

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You can try updating the drivers for the Gestetner printer and if that doesn't work ... you will have to get a earlier version of FF...
try Firefox 2.0.0.20 (5.8 MB) is located here
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#8
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Very cool. .... we'll give it a try.

Thanks again big time for the help !!

I'll let you know.
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