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#1
Feverpitch

Feverpitch

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On my my home computer, I'm able to connect to dial-up Internet easily but after the first 5 minutes, I cannot access any other website, including links from the homepage, my account information, etc. Every page says, "This page cannot be displayed." This all began when I was online and got a brown box that read, "There is no disk in the drive." I had to click the "X" in the right corner of it 4 times until it disappeared.

I've de-installed and reinstalled the ISP software 6 times, but no change.

Operating system: Windows XP
MS Internet Explorer
Peoplepc.com dial-up service
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#2
Magglass

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Does that brown box and message still appear?
If yes please take a snapshot and post with your next reply
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#3
Feverpitch

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I'm on my work computer right now.

The brown pop-up alert box still comes up most (but not all) times I log onto the Internet on my home computer. (The computer itself works fine.)

The text in the box reads: "There is no disk in the drive. Please insert a disk into the drive."

I have three options to click, but none of them takes me anywhere. I've tried simply dragging the box to below the page and not clicking anything.
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#4
Magglass

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You might have malware on your system. You may want to open a post in the malware section.
If they don't find anything come back to this post and I will try to help you further.
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#5
Feverpitch

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Someone suggested that I may have clicked two keys at the same time that generated some sort of system prompt to download a program, and that I should go to Start, Program, and Startup and right click on any item that shouldn't be there to delete it. Although the box appears only when I sign on to the Internet -- and not when I merely start up the computer -- I'm not sure this will work but I will try this when I get back to my home computer.
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#6
Magglass

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Although the box appears only when I sign on to the Internet

This and

go to Start, Program, and Startup

Don't go together. If it happened every time you rebooted that would make sense.

The reason I was suggesting you may have malware is because of this

I'm able to connect to dial-up Internet easily but after the first 5 minutes,

is where you problem starts.
This

This page cannot be displayed

and this

There is no disk in the drive

Don't go together. It looks like a bogus message.
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#7
Feverpitch

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Here is a detailed account of what happens. I'm using Windows XP, Internet Explorer, and two different dialup services, peoplepc.com and aol.com.

When I log on to the computer, everything works fine. No problems.
When I dial in to the Internet for both services, the first number I dial takes me immediately onto the net. (As immediate as dial-up can be.)
I can go to Outlook Express to send/receive messages in my queue since the last logon. This privilege is available for about 2-3 minutes and then get a message like "Can't find server." Also every web page I try gives me "The page cannot be displayed." No browsing capabilities, although I am connected and the ISP web page is current each time.

What I've tried:
- Modified dialer to startup with a different access number.
- Checked ISP settings and deinstalled and reinstalled both ISP programs.
- Ran netsh int ip reset c:resetlog.txt
- Checked startup folder - This is and has been empty.
- Deleted cookies, history, and temp files.
- Ran defragmenter and disk cleanup
- Ran Norton
- On IE Explorer, "Work offline is not checked."
- Pinged address
- Ran network diagnostics on external modem. Works fine.
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