[hondaxxman]

Hi Jimmy,

That seemed to speed things up nicely. Thanks.

Randy

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Hello hondaxxman,

That's good to hear.



Are you still having any problems with your computer?

[Jimmy2012]

Hello hondaxxman,

That's good to hear.



Are you still having any problems with your computer?

[hondaxxman]

None that I know of.

I'm concerned that CA Security Suite cannot protect my computer, though. That's probably asking a lot from any anti-virus type program.

Let me know which programs I should keep on my machine and which ones I need to delete.

Thanks, Jimmy!

Randy

[Jimmy2012]

Hello hondaxxman,

I'm concerned that CA Security Suite cannot protect my computer

If you would like to try another anti-virus program, please let me know and I will give you a few.

Let me know which programs I should keep on my machine and which ones I need to delete.

The ones you download for the fix's, I would keep Malwarebytes, we will remove the other ones now.



Your logs look clean, just a few more things to do.







You are using a old version of Adobe Acrobat Reader, please update it here.








Follow these steps to uninstall Combofix and tools used in the removal of malware

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  

Please download OTCleanIt and save it to your Desktop.

• Double-click OTCleanIt.exe
  
• Click the CleanUp! button to begin removing tools used to clean your computer
  
• If you are prompted to Reboot during the cleanup, please select Yes

Please remove any leftover tools used to clean your computer.








The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

1. Spywareguard: Is realtime protection from spyware.

2. Spywareblaster: Helps protect against any bad ActiveX from installing on your computer.

3. SuperAntiSpyware: Use this program to help remove any spyware that may have gotten on your computer.

4. FireFox: This is a great alternate browser over Internet Explorer. Firefox is much more secure then Internet Explorer and also has a bulilt in pop up blocker.

5. ATF Cleaner: This program cleans out your temporary files. This is a great tool that can help speed your computer up.

6. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

7. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

[hondaxxman]

Thanks Jimmy!

I cleaned up everything as best I can. I have no idea how many files are scattered all over the place, though.

ComboFix couldn't be found on my computer. I believe it uninstalls automatically when it is closed.

Updating Adobe Acrobat reader was an ordeal. I couldn't get anything to come onscreen with the link you gave me. I finally got one to work at adobe.com. Not sure why it took so long to install - 30 minutes - but all is well.

I've heard that anti-virus programs don't like each other much, so it looks like I'll have to uninstall CA Security Suite to run some of the programs you recommended.

Thanks again for your help! Do you take donations?

Randy

[Jimmy2012]

Hello hondaxxman,

I cleaned up everything as best I can. I have no idea how many files are scattered all over the place, though.

Most of them should have been removed.

I've heard that anti-virus programs don't like each other much, so it looks like I'll have to uninstall CA Security Suite to run some of the programs you recommended.

None of the programs I recommended are anti-virus programs, so no need to uninstall CA. And yes you are right about running more then one anti-virus program.

Thanks again for your help!

You are welcome.

Do you take donations?

Nope, but thanks for asking.

[hondaxxman]

Jimmy,

You rock! Thanks so much for your help. You left a credit in my "pass-it-forward bank" and I'll make sure I repay your kindness by doing a good deed for someone else.

Randy

[Jimmy2012]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.