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Runs Super Slow


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#1
Traumgeliebter

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Have Compaq SR1110NX with 40 gig and 256.
Shuts down on own... no warning.
Everything runs very slow
New to internet, never on before
Using Norton
Windows update service 3 just installed
ie8 just installed, but tool bar is black.

I see that Epson file that could be something wrong? E_S42D1...

Thanks for your help



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#2
Traumgeliebter

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Just shut down and rebooted on own again.
This is the error message I get:

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER0ea8.dir00\Mini032809-06.dmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER0ea8.dir00\sysdata.xml

BCCode : 10000050 BCP1 : ED0EC820 BCP2 : 00000000 BCP3 : 8054AAF6
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1


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#3
rshaffer61

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it looks like you may have a virus problem.
Please go to the malware forum and follow the instructions at the top....Especially the "You Must Read This Before Posting A HijackThis Log".

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
If after you have the same problem please return here and we will try to help you fix the problem. :)
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#4
Traumgeliebter

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Thanks Rshaffer,

I have searched the forums (before I posted) sorry for posting in the wrong place. I can't find anyone with my exact issue. I have may many....
I did see something about the epson E_S42D1... thing but did not understand if that was actually a problem or not.

I took out the 2 old 128 memory bars and installed 2 256 bars. The CPU would not power on. Then I tried one old and one new. That worked and is recognized. Computer ran noticably faster.
I have repetedly tried to install service 3 but I see that it is still not on ( see below)
I get a message to install my office small business CD for a file :SBERET.MSI and tell it to skip because I can not find the CD or the file in the computer.

It acts like it downloads SP3 then tries to install but I just keep getting the same message that updates are ready for my computer.

I think what is hanging things up is KB946648 and KB936929?

Any advice? Should I still post to the other forum?

Thanks!







OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name KAY
System Manufacturer Compaq Presario 061
System Model PC129A-ABA SR1110NX NA430
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 3 GenuineIntel ~2532 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.11, 5/17/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name KAY\Owner
Time Zone Central Daylight Time
Total Physical Memory 384.00 MB
Available Physical Memory 125.48 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 712.73 MB
Page File C:\pagefile.sys
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#5
rshaffer61

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First step lets see what all is running
go to
Start>Run>Type in msconfig then hit enter
click on Startup
take screenshot
to do this press the print screen key on your kb
then open paint> in the white area hold the ctrl button down and click V

then go to file>save as> jpeg file
save to your desktop
include in your next reply as a attachment
if you cannot attach to next reply then go to http://www.mediafire.com/
register and upload the file
paste the link in your next reply

Lets see if you have programs running thats not needed first

Edited by rshaffer61, 28 March 2009 - 10:33 PM.

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#6
Broni

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HJT log appears to be clean.
Then, your first problem: 384.00 MB of RAM
XP would like to have at least 512MB of RAM

You may also have some other problems...
Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
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#7
Traumgeliebter

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Thanks so much for your help guys...
Attachment not as requested
here are the 2 screen shots. will try the zip dmp in another post

Attached Thumbnails

  • StartScreen1.JPG
  • StartScreen2.JPG

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#8
Traumgeliebter

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1/2 dmp files
next 1/2 in next post

Attached Files


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#9
Traumgeliebter

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second 1/2 of dmp sorry I dont know what I am doing

Attached Files


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#10
Broni

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I analyzed more, than a half of your dump files.
All errors:
NTFS_FILE_SYSTEM
PAGE_FAULT_IN_NONPAGED_AREA
IRQL_NOT_LESS_OR_EQUAL
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
point to RAM problems, especially, since they list very various file being at fault:
Ntfs.sys
win32k.sys
EraserUtilRebootDrv.sys
ntoskrnl.exe
KSecDD.sys

I think, your best bet is to go to www.crucial.com, get couple of brand new RAM sticks, and go from there.
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#11
Traumgeliebter

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Thanks guys for all your help.
This CPU belonged to a friend, and they are just going to get a new one.
After considering the price of memory and since the thing only has a 40G drive we are looking for a new CPU.

I sincerely appreciate all your time and help!
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#12
Broni

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    Kraków my love :)

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You're welcome :)
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