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Primary Master Hard Disk error


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#1
Sokol

Sokol

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Hello,
I've just purchased a new Western Digital Hard Drive to install on my machine. However, when I first put it in it would not recognize the hard drive. It came with a cd . . . but the computer would not boot from the CD. So I took the hard drive out and put it into an enclosure that I have and attached it to my laptop. And ran the software on that, to put a partition on it to see if it would be recognized then (Which was probably stupid). I then put the hard drive back in the the original machine in which it wouldn't recognize. But now . . . I get the Primary Master Hard Disk Error . . . . and I'm stuck on what to do now. Hopefully I didn't screw things up too bad. I guess I should have just gone out and bought a cheap floppy drive to boot from the floppy? Any help would be appreciated.
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#2
cbarnard

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Welcome to GeeksToGo,

My name is Cbarnard I hope I may be of some assistance to you.

I was scrolling through the older posts and saw you had been missed, I apologize for this we are very busy here.

Please keep in mind this is not our job and I'm not here 24\7. It can take a little bit of time for me to reply back to you, if it has been more than 48hrs since a reply, please PM me and I will be with you as soon as possible.

With that said lets take a look and get this problem taken care of.



You may have a compatibility issue:

I'm going to need some information to better assist you:


If this is a retail computer for example (Dell, HP, Acer):

Brand and model of the computer?

Size of your Hard drive (HDD) and the type of interface

Any upgrades that have been performed?



If this is a custom built computer:

The brand and model of the motherboard (MOBO)

The brand and model of the CPU

The size of your HDD, how many, and remaining space available?

What type of interface are they? (IDE = wide ribbon like wire
about 2 inches in width) (Sata = wire that is a little larger than a phone line)

The amount of RAM and speed of the RAM (are all the RAM modules the same?)

How many CD\DVD rom devices you have, what type of interface are they?

Brand and wattage of the power supply (PSU)


Have you checked the jumper settings on the HDD make sure they are set to Master or cable select

Are you able to boot into the Bios?

If so check to see if your drive is registering in the BIOS

Please reply back with this information, and I will get back to you on what the next move will be.


Good luck

Cbarnard

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#3
cbarnard

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Hello,

I see that you have not replied to this post. Do you still need assistance?

If the problem has been resolved please post a reply stating this is resolved. If the problem resurfaces again please reference this thread in the new thread you start.

If you continue to need assistance please reply back with requested information asked for previously in my last post.

I like to hear how things are going for the people I'm assisting, please let me know how it is going good or bad!!!

Thank you very much and good luck


Cbarnard

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#4
erbegu

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Hello, i have the same problem, Primary Master HDD error,
my pc:
intel celeron 2.4ghz, 512 mb ram, 128mb graphic card, ASrock motherboard
(custom buid pc)
I tried to replace the grey ribbon cable but it did not work. i can access my bios, which is strange because here at "Main> Ide Devices" is listed as primary IDE Master my hdd: "Maxtor N40P". PCI IDE BusMaster is enabled(same thind if disabled) and S.M.A.R.T. for HD is Disabled.
BIOS Version P4S61 BIOS P2.40

Please can anyone help me. I really need help!
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#5
rshaffer61

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Hello, i have the same problem, Primary Master HDD error,
my pc:
intel celeron 2.4ghz, 512 mb ram, 128mb graphic card, ASrock motherboard
(custom buid pc)
I tried to replace the grey ribbon cable but it did not work. i can access my bios, which is strange because here at "Main> Ide Devices" is listed as primary IDE Master my hdd: "Maxtor N40P". PCI IDE BusMaster is enabled(same thind if disabled) and S.M.A.R.T. for HD is Disabled.
BIOS Version P4S61 BIOS P2.40

Please can anyone help me. I really need help!


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