Did a Virus Kill My Internet?
Started by
Hatch21
, Mar 30 2009 05:32 AM
#1
Posted 30 March 2009 - 05:32 AM
#2
Posted 30 March 2009 - 05:59 AM
Hatch21,
I assume you have access to another computer since Żou were able to post. You'll need to download the tools from the link below on that computer and transfer them to your other one. It does seem entirely too coincidental, and a disabled (or missing) AV and altered desktops are common signs of infection.
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
I assume you have access to another computer since Żou were able to post. You'll need to download the tools from the link below on that computer and transfer them to your other one. It does seem entirely too coincidental, and a disabled (or missing) AV and altered desktops are common signs of infection.
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
#3
Posted 30 March 2009 - 06:02 AM
Thanks, I'll give it a try when I get home from work!!
#4
Posted 30 March 2009 - 06:12 AM
Good luck.
#5
Posted 30 March 2009 - 02:25 PM
I read up on the Malware removal stuff and downloaded the programs to take home to my broken PC. However, step 2 is to "run the antivirus program on my computer." Remember, this seems to have been removed when things went bad. I can't run Norton 360 in my current state. I don't have the disc to reload it b/c I purchased it online and just downloaded everything. Also, Step 3 is to download all the most current Windows updates, but I can't get online to do so. I think my computer is set for automatic updates, so will it be updated enough to try this removal jazz at home?
Thanks.
ck
Thanks.
ck
#6
Posted 30 March 2009 - 02:33 PM
Hatch21,
We recognize you can't do all of these things. I would definitely run MBAM, although you won't be able to get updates for it, and provide a log of that and OTListIt. Just be sure to mention that you couldn't run everything because you don't have internet access.
We recognize you can't do all of these things. I would definitely run MBAM, although you won't be able to get updates for it, and provide a log of that and OTListIt. Just be sure to mention that you couldn't run everything because you don't have internet access.
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