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#31
bloodydingo

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Nope, that also didn't work.
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#32
wannabe1

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Restart and boot to the Advanced Boot Options again...this time choose Safe Mode with Command Prompt.

Let me know if that loads and if you have a command session window.
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#33
bloodydingo

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This time it loaded, went to what looked like the blank administrator desktop, then went to the "Windows is starting up..." screen and then went to the normal Windows log in screen, giving me the choice for Administrator and also the one with my name. I logged into the Administrator account, and YES, I now have a command session window.
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#34
wannabe1

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But still no desktop...right?
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#35
bloodydingo

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Yep, still no desktop.
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#36
wannabe1

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Let's see if we can access the system restore feature. We'll see if we can go back to before this whole thing began. If this is an infection and is the one I'm suspecting, there may not be much we can do, but we'll keep trying until we're out of options.

In the command session window, type %systemroot%\system32\restore\rstrui.exe and press Enter.

Does System Restore open?
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#37
bloodydingo

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Yes, that did open up system restore. I'm going to keep it open and not do anything until you tell me. I have a number of restore points available. How far back should I go?
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#38
bloodydingo

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Actually, it doesn't seem to be letting me click on any of the dates at all to even do a restore. Ugh!
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#39
wannabe1

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If you can, choose a date several days to a week before the problem began and see if it will restore.
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#40
bloodydingo

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Sorry, I posted about the same time you did that it doesn't seem to let me pick any of the dates at all.
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#41
wannabe1

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Aaaarrrrgh :)

Close system restore.

In the session window, type explorer.exe and press Enter. Desktop come up?
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#42
bloodydingo

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When I type explorer.exe in the window it just goes to another line where it says:

C:\Documents and Settings\Administrator>
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#43
wannabe1

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Type explorer.exe at that prompt and see what happens.
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#44
bloodydingo

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Nope, it just keeps giving me the same line I quoted above over and over again.
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#45
wannabe1

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Get a cup of coffee...I need to play on the test box for a few minutes. :)
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