[12help21]

this is sort of a new thread over a previous topic. xp home crashed following sp2/3 donload. could do nothing. installed unknown xppro over home over crashed home version. could not provide key for validation. i honestly did not know where the disk came from. so xp pro is on but unusable. Microsoft is sending me reinstall of the crashed home version , they said, because the sp packs caused the crash. Questions i have.
Is there any way to remove xp pro? can the disks be formatted even though xp pro is unusable. Will the reinstall disk ms sends me reinstall over xp pro. Or do i need another hard disk, or is ther any other way to get this computer usable.
Thanks

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Will the reinstall disk ms sends me reinstall over xp pro.

You will have the opportunity to delete the current partition,and create a new partition during the install.
Your new Legal version, will be installed in the new partition.

[Magglass]

Will the reinstall disk ms sends me reinstall over xp pro.

You will have the opportunity to delete the current partition,and create a new partition during the install.
Your new Legal version, will be installed in the new partition.

[wannabe1]

Hello again 12help21...

See? Microsoft ain't such a bad bunch of folks...

Do you have files you need to recover from the previous install? It's possible to install the legal software in parallel to the Pro, recover the data, then remove the pro version. An option you didn't have before, but with the new disk, it's a viable option.

If you don't have data to recover then the clean install, as Magglass stated, would be the way to go.

[12help21]

Magglass & Administrator

Thanks so much.

[Magglass]

Your Welcome!