Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Cannot connect


  • Please log in to reply

#1
Lionel Kogan

Lionel Kogan

    New Member

  • Member
  • Pip
  • 3 posts
I have a HP Pavilion 5375us Laptop. The screen broke on it 3-5 years ago and I did not use it. Now, I found a monitor and can use ir, but it does not connect through Ethernet Cable or Linkys Wireless N Router. The OS has been reformatted a couple of times, but before it broke it worked on a Netgear Super G Network. It has a wireless card in place which is a 802.11 PCt. All drivers are in ord have triws to connect either throgh Cable or wireless. My wireless network is WPA2 Personal. Can anyone help?
  • 0

Advertisements


#2
Dan

Dan

    Trusted Tech

  • Retired Staff
  • 1,771 posts
Hey Lionel Kogan,

Please do the following on the laptop.

Step 1 - Connectivity test:
  • Press Start
  • Select Run
  • Type cmd and press OK
  • In the new command prompt window, please type the following commands (*Note: each ping will take approximately 10 seconds to complete; wait for the command prompt to return before you type the next one. Also, the single '>' and double '>>' are intentional; please type the commands exactly as they appear):
    • ipconfig /all > C:\results.txt
    • route print >> C:\results.txt
    • ping 127.0.0.1 >> C:\results.txt
    • ping google.com >> C:\results.txt
    • ping 209.85.171.100 >> C:\results.txt
  • Once the above commands have completed, navigate to your C: drive and open the text file results.txt -- please copy/paste the contents of this file into your next response.
Step 2 - Check to ensure your adapter is working properly:
  • Press Start
  • Select Run
  • Type devmgmt.msc and press OK
  • In the new window, please expand Network Adapters
  • Are there any devices under the network adapters that have either a red 'x' or a yellow '!'?
- Dan
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP