Just had a major problem with my laptop. It woulden't load windows and was telling me I had two options, go back to a restore point before the problem started, or do a destructive (?) recovery. Obviously went for the restore option, but was told I Didnt have any restore points. Therefore, had to let it do a destructive recovery, where it told me it would be deleting all my files and going back to the original settings of my OS (Vista).
Trying to connect back to the Internet using a cable modem. It kept prompting me to put in a username and password which i didn't have so I phoned up Virgin and asked. Was told I didnt need one and it should just connect straight away. Well it's not. Anyone shed any light?
Also, the guy on the phone said that I should be connecting the modem to the laptop using an ethernet cable, as at the mo, I;m using the USB port. Tried using the ethernet, but my laptop dosen't even recognise the ethernet is plugged in. Any help on this would be great.
Tah very much.