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Browser hijack, quicksearch.com + other problems


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#1
kimlarsen

kimlarsen

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Hey there

I've been reading through this forum and my problem is similar to some of them, hope I'm not wasting anybody's time by posting a new one instead of following the instructions in other topics...

Yesterday I was browsing the internet when suddenly all of my IE windows shut down. Then my desktop changed to a blue screen with an error message:
"A fatal error in IE has occured at 0028:C0011E36 in VXD VMM<01 > +
00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c

* System can not function in normal mode.
Please check your security settings.

* Scan your PC with any available antivirus / spyware remover program to fix the problem"

In addition to this, my browser is stuck with www.quicksearch.com as a homepage although it does say "about:blank" first in the URL line before it changes to quicksearch.

Since then I'm frequently getting pop-ups, advertising anyting from viagra to music, in the bottom right of my toolbar a warning sign(yellow triangle with a "!" in the middle) is constantly blinking and if I click it IE opens a window to some website, msxpsupport.com I think, offering spyware/adaware/trojan removal programs.

Now, I tried to fix the problem myself, scanned my laptop with Spyware, Ad-Aware Personal, CWShredder etc. I found some of the files you mentioned in other topics here and deleted them yesterday, both the desktop shortcuts and from add/remove programs. Iguard, Search Maid and Virtual Maid ar all out. I then noticed a program, bcw.exe on my C: drive but I can't delete it. It was created about the same time as my laptop went nuts.

Oh, and last but not least, Norman Virus Control found two trojans, one yesterday and one today, quaranteened them both.

Phew, that's that. I'll post my Hijackthis log below and check in on the forum later on today. Hope you can figure something out of this mess!!

kimlarsen
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#2
kimlarsen

kimlarsen

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Logfile of HijackThis v1.99.1
Scan saved at 11:35:29, on 9.5.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\msole32.exe
C:\WINDOWS\system32\shnlog.exe
C:\WINDOWS\popuper.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Norman\NVC\BIN\ZLH.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\WINDOWS\system32\intmonp.exe
C:\WINDOWS\system32\intmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\NORMAN\Nvc\BIN\nvcoas.exe
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\NORMAN\Nvc\BIN\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\My Documents\Árni Stefán\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\system32\hp9D9C.tmp
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\NVC\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\system32\msmsgs.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DrvMon.exe] C:\WINDOWS\system32\DrvMon.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {F3F5FB4E-EB07-4A59-9A89-B048D2ED431B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F3F5FB4E-EB07-4A59-9A89-B048D2ED431B} - (no file) (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093033584533
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk Dwf Viewer Control) - http://www.autodesk....ViewerSetup.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\Nvc\BIN\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\NVC\BIN\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
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#3
Metallica

Metallica

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Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Disable SpywareGuard and the Resident Protection of Microsoft AntiSpayware for as long as it takes to get you cleaned.

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid


Exit Add/Remove Programs.

*IMPORTANT* Be sure you know how to VIEW HIDDEN FILES

Press CTRL ALT DELETE to open Windows Task Manger. Click on the Processes tab and end the processes that were identified as related and any of the processes named in the list a bit further down.
C:\WINDOWS\system32\msole32.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\System32\intmon.exe
C:\WINDOWS\popuper.exe

Download and doubleclick the file http://www.bleepingc...g/smitfraud.reg
Confirm you want to merge it with the registry.

*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\WINDOWS\sites.ini
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\helper.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\msmsgs.exe
C:\WINDOWS\System32\ole32vbs.exe
C:\WINDOWS\system32\msole32.exe
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\System32\intmon.exe
C:\WINDOWS\system32\hp9D9C.tmp
C:\WINDOWS\System32\msmsgs.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Run HijackThis and put checkmarks in front of he following items.
Close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\system32\hp9D9C.tmp

O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\system32\msmsgs.exe

O9 - Extra button: Microsoft AntiSpyware helper - {F3F5FB4E-EB07-4A59-9A89-B048D2ED431B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F3F5FB4E-EB07-4A59-9A89-B048D2ED431B} - (no file) (HKCU)


Reboot back to normal and post a new HijackThis log

Regards,
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