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Windows XP will not load


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#1
Erica1975

Erica1975

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When I turn the Lap top on it acts like it is about to load. When it doesn't it takes me to the screen with options like safe mode,etc. When I select the first 3 options a bunch of writing pops up. (Black and white) The last couple of options seem to loops me back around to this safe mode screen again. I cannot get anywhere, this is the first time this has happened. Is there a way I can go though DOS and fix this? Thanks, Erica
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#2
edge2022

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It takes you to a menu with options like Safe mode and such?

Try booting into safe mode. Do you have your XP install disc? Also first try to boot with Last Known Good Configuration.

Tell me what that bunch of writing exactly is.
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#3
Mark D

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Howszit?

If the system just returns to the startup option screen, you may have a hard drive error. You will need to boot from your XP cd, Press "R" to repair at the 1st screen that comes up and run CHKDSK /r, once you get to the DOS prompt. Hopefully, that will repair the error...(sometimes I've had the routine return with the message that says, "This volume contains unrepairable errors" :)) But even if that happens, the fact that it is trying to start means that your data can probably be retrieved. If you need more help, just ask..

Hope this helps...
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