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External Hard Drive issues.


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#1
Tar

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I recently purchased a Maxtor One Touch III external hard drive for my PC. The drive was formatted for a mac, and i have to reformat it. The Problem is that it does not show full capacity, it shows 930GB even though it a 2TB drive.

I've contacted Maxtor Support (seagate) and they tell me this:

Thank you for contacting Seagate . This is the link to download Seatools for DOS http://www.seagate.c...nloads/seatools and this link will show you how to make the bootable cd http://seagate.custk...ilite=iso image

If you use Seatools for Dos to set the capacity of your drive to the maximum and the drive is still showing the wrong capacity , i will suggest you to use the test options in Seatools . If you do the test and it fails you can replace your drive in the following link : https://store.seagat...y=SgSSORedirect


The problem that I am having is how to make a bootable CD.
How can I make a Bootable CD?
Where/ what is the .iso file?

I am using this drive for storing videos, pictures, songs....


Thanks in advance.
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#2
Neil Jones

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Don't bother with any of that, like using a sledgehammer to crack a nut.

Connect it to your computer, then go to Control Panel -> Administrative Tools -> Disk Management. You can then remove the 930Gb partition and make a new one from there.
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#3
Tar

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Ok,

The Drive is formatted for a MAC, how can I make it to a PC without all the Seagate stuff...
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#4
Neil Jones

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Please see my previous post. It doesn't matter it's now formatted for a MAC, you should be able to re-format it from Disk Management.
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#5
Tar

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I'm sorry but I cannot seem to find the correct way to do that.

Here is my computermanagement screen.
:)

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Edited by Tar, 11 April 2009 - 07:16 PM.

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#6
rshaffer61

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Right click in the unallocated area of Disk 1
A windows will popup
Click on Partition, you will have to specify the size of the partition. Depending on your preference, I do my drives as one complete partition If it does not show Partition then move on to next step
Second after that is done repeat right click and now format. Choose NTFS
If i'm not mistaken you have now done what you need to
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#7
Tar

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when i right click it only says:

New Partition
Properties
Help
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#8
rshaffer61

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New partition, then follow the rest of post from size of partition
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#9
Tar

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Ok, The drive shows 953812 MB, even though it is a 2TB.

So after I do what you have stated, how can I make it as close to 2TB as possible?

Or am I doing something wrong?

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#10
rshaffer61

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Ok I looked at post # 5 again
Are you sure it's a 2tb drive?
The total space available is only showing 1tb.
The external is new or used?
If used can you open the case and look and see what the model number is on the drive itself?
I have a sneaking suspicion this is not what you thought it was.
Please reply with your findings.
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#11
Neil Jones

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A 2 Terabyte drive does not show up as 930Gb. It should be showing up at around 1860Gb.
I don't think the OP has a 2Tb drive either.
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#12
rshaffer61

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Thanks for the verification Neil Jones. I'm believing that it is not either. At the shown size this would have to be a 1Tb drive.
Another issue I have at this moment. How old is this unit? I don't believe a 2Tb drive has been released yet. I may be wrong but the last time I checked I think Western Digital was going to release one. the largest I have found is 1.5 terrabytes. Something don't make sense here.

Edited by rshaffer61, 13 April 2009 - 03:21 PM.

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#13
Neil Jones

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Another issue I have at this moment. How old is this unit? I don't believe a 2Tb drive has been released yet. I may be wrong but the last time I checked I think Western Digital was going to release one. the largest I have found is 1.5 terrabytes. Something don't make sense here.


2Tb drives are available from various manufacturers, they cost a fortune and then a little bit more. It is plausible the OP has 2Tb but I don't think they do as the figures all point towards 1Tb.
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#14
rshaffer61

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Thank you Neil Jones. Thats what I'm seeing.
Only way to tell for sure is to open the external enclosure and get the model number off the drive.
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#15
Tar

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I purchased the drive about a month ago. I Tried seagate support but it was useless.


This is what the drive looks like:
Posted Image

I've attached the bottom of my drive.

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