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Running slow and other issues.


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#1
kelly1

kelly1

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My computer has been running slow for months now, especially on Facebook, also when I try to place a website from my favorites to the desktop it doesn't always appear in the top left corner as it usually does, sometimes it will show up the next day, can someone please help decide if I need to remove anything from this highjack log ?

Thank you so much.

Kelly.

[attachment=28988:HiJackThis_log.txt]
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#2
rshaffer61

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Hijackthis reports are for the malware forum.

Please go to the "Malware Forum" link in my signature below and follow the instructions at the top
Especially the "You Must Read This Before Posting A HijackThis Log".

That will give you several steps that will help you clean up 70 percent of all problems by yourself.
If at the end of the process you are still having difficulty start a topic and post the requested logs in THAT forum.
Once the malware technicians have cleared out any infection and given you a clean bill of health, if the problem continues then feel free to post back here and we can investigate the problem even more.
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#3
Anthony19

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Also , Be sure that when you post in the malware forum , the hijacklog is not " Cut-off " , it seems the log you posted here is not complete... ( the end is missing )

Best of luck !

Anthony19
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#4
kelly1

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Thank you very much, I will do that, I had to get rid of my old version of hijack, I now have the 2.0.2 version. can you tell me, how do I place the new hijack on my desktop ? I've done a search but can't seem to find it in my computer.

many thanks.

Kelly.
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#5
Anthony19

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Start > All programs > Locate Hijackthis program , left click , holding down the mouse button and drag it over to the desktop , and drop it

Should do the trick :)

Best of luck

Anthony19
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#6
kelly1

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Thank you Tony that works great.
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#7
Anthony19

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tony ?

NP , Best of luck !

Antony19
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