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Blue screens, extremely slow, & freezes


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#1
HelpNeeded911

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After running into an extremely slow computer (Dell XPS M140 with Windows XP Media Center) and distorted audio, I decided to do an OS reinstall less than a week ago. Whenever I do this, I find that the computer is prompt at first, but it always seems to return to normal within only a few days. I just repaired Windows XP but received an error along the way.

"ngen.exe - Entry Point Not Found
The procedure entry point GetRequestedRuntimeVersion could not be located in the dynamic link library mscoree.dll."

I had to hit the OK button to bypass the error approximately twenty times, before the process would continue.

After completing the process, my computer is actually even slower, and a blue screen appeared after I made multiple attempts to access Windows Update on IE explorer. However, just as I was about to type the technical information error codes, my computer rebooted automatically. :)

If it helps, FireFox pulled up Windows. However, IE stalled and would not load it.

:) please. Thanks, in advance!!!

Edited by HelpNeeded911, 02 April 2009 - 11:46 PM.

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#2
edge2022

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When you reinstall Windows did you just do a repair?
I suggest you do a full reformat and reinstall to fix all of your problems. During the setup do a full format (NTFS) of the partition you are installing to.
FIRST (IMPORTANT) backup all the data you want to keep, as this process will wipe your harddisk clean.
This is much easier than to try and fix each individual problem to me.
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#3
HelpNeeded911

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Thanks for responding so quickly! When I did the OS reinstall the other day, I did a full reinstall. I actually had to back up all of my files, as I completely did a reinstall of the partition. I have tried this a couple of times, but the system returns to normal after only a day or two.
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#4
edge2022

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http://www.memtest.o...6 -2.11.iso.zip
Download the file above and unzip it. You should get a file that has the extension .iso
http://www.snapfiles...t/burncdcc.html
Download this, and load up the iso file you got earlier. Burn it to a disc using this program at a slow speed (1X)

Once you have the CD, you should take out all sticks of RAM from your computer except one.
Boot from the disc, and run the memory test for at least 7 passes.
After this test passed or failed, try the other stick of RAM (if there is another).

EDIT: Ill get back to you at 1:30PM Pacific Time. I'm going to sleep, run memtest overnight. Good luck :)

Edited by edge2022, 02 April 2009 - 11:58 PM.

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#5
HelpNeeded911

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Hi! The link was a 404 dead link. I tried to access it on two computers.

Also, how do you take out sticks of ram? I noticed your post also said to use a program "here" to save the iso to disc. However, the "here" wasn't a hyperlink and no program was listed.

Thanks again!

Edited by HelpNeeded911, 03 April 2009 - 12:41 AM.

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#6
usasma

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ngen.exe is a part of the .NET Framework. I'm uncertain which version it is (1.1, 2.0, 3.5, etc)
I'd suggest uninstalling the Microsoft .NET Framework through Control Panel...Add/Remove Programs and seeing if that fixes the issue.

Should some programs not work, then it's likely that you'll have to reinstall the .NET Framework - but most programs will tell you which version it needs.
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#7
edge2022

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http://www.memtest.org/

Go here to download memtest. Go to Download (Pre-built and ISOs)

Get the file that is named Download - Pre-Compiled Bootable ISO (.zip)
It should be under v.2.11
Unzip the file once you download it. You should have a .iso file in the unzipped directory.

http://www.terabyteu...ee-software.htm

Go here and download Burncdcc. Open up the .iso file that you unzipped earlier with Burncdcc. Burn a CD using this program (burn at a slow speed (1X))

Now you should have a bootable CD that has memtest on it. This program tests your RAM and ensures it is in good condition.

http://www.dummies.c...our-laptop.html
Read this if you have a notebook.

http://www.associate...ter.html?cat=59
Watch this video to remove RAM on a desktop.

Before you try any of my steps, try what usasma said above.
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#8
HelpNeeded911

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Thanks for all of the help! I ended up taking your first suggestion and performing another OS reinstall, since the computer was extremely slow. I also did a hardware check using my Dell CD that allows me to test and boot from the CD, similarly to memtest.org (I believe). I had a few errors, but it's just my luck that I cannot locate the paper I had with all of those details. I will post again asap. I'm going through my stuff now to find it.
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