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IE 7, yahoo messenger and others wont access internet


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#1
mrjones0515

mrjones0515

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I am having a problem with trying to open IE 7 or update programs (i.e. malwarebytes)The odd thing is my Firefox works fine. It all started when I had some how obtained a slew of trojan/viruses that screwed up my taskbar and my IE would constantly have pop-ups every hour while I was using Firefox. I used Spybot, Malwarebytes and VundoFix to get rid of the problems. Well I apparently had a large amount of trojans and the problems that seemed to go away until I tried to open IE. It appears my iexplorer.exe is corrupt or something because it says the following when I open up IE:

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

I did the diagnostic tool fix and it said :

Last diagnostic run time: 04/03/09 09:09:54 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

info FTP (Passive): Successfully connected to ftp.microsoft.com.
warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
info Redirecting user to support call

DNS Client Diagnostic
DNS - Not a home user scenario

info Using Web Proxy: yes
No DNS servers

DNS failure

Gateway Diagnostic
Gateway

info The following proxy configuration is being used by IE: Automatically Detect Settings:Disabled Automatic Configuration Script: Proxy Server:localhost:2323 Proxy Bypass list:local
info This computer has the following default gateway entry(ies): 67.121.147.3
info This computer has the following IP address(es): 67.121.147.2
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info Skipped gateway connectivity check because of IE proxy configuration

IP Layer Diagnostic
Corrupted IP routing table

info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries

action The ARP cache has been flushed

IP Configuration Diagnostic
Invalid IP address

info Valid IP address detected: 67.121.147.2

Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR

WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry CA ISafe LSP over [MSAFD Tcpip [TCP/IP]] -> MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry CA ISafe LSP over [MSAFD Tcpip [UDP/IP]] -> MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
info Provider entry RSVP TCP Service Provider passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Intel® PRO/100 VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Pittsburg--V.92 gct, Device=Conexant D850 56K V.9x DFVc Modem, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=1.ConnectTo.net, Device=Conexant D850 56K V.9x DFVc Modem, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=Incoming Connections, Device=(null), MediaType=NONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

info FTP (Passive): Successfully connected to ftp.microsoft.com.
warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Because I am not a tech wiz I am looking for help with my problem from anyone. I have also included my Hijack Log as well below:






In addition I did this also:

I am having a similar problem as I responded to another post in this forum. I followed the following steps and would like to post the information; then I'll proceed with Step 2.



Windows IP Configuration



Host Name . . . . . . . . . . . . : WALT

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : Yes

DNS Suffix Search List. . . . . . : domain_not_set.invalid



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : domain_not_set.invalid

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-07-E9-78-4A-17

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 67.121.147.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 67.121.147.3

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

192.168.0.1

Lease Obtained. . . . . . . . . . : Friday, April 03, 2009 10:24:40 AM

Lease Expires . . . . . . . . . . : Friday, April 03, 2009 10:34:40 AM

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 07 e9 78 4a 17 ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 67.121.147.3 67.121.147.2 20
67.121.147.0 255.255.255.0 67.121.147.2 67.121.147.2 20
67.121.147.2 255.255.255.255 127.0.0.1 127.0.0.1 20
67.255.255.255 255.255.255.255 67.121.147.2 67.121.147.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 67.121.147.2 67.121.147.2 20
224.0.0.0 240.0.0.0 67.121.147.2 67.121.147.2 20
255.255.255.255 255.255.255.255 67.121.147.2 67.121.147.2 1
Default Gateway: 67.121.147.3
===========================================================================
Persistent Routes:
None


Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging google.com [74.125.45.100] with 32 bytes of data:



Reply from 74.125.45.100: bytes=32 time=84ms TTL=241

Reply from 74.125.45.100: bytes=32 time=80ms TTL=241

Reply from 74.125.45.100: bytes=32 time=84ms TTL=241

Reply from 74.125.45.100: bytes=32 time=80ms TTL=241



Ping statistics for 74.125.45.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 80ms, Maximum = 84ms, Average = 82ms



Pinging 209.85.171.100 with 32 bytes of data:



Reply from 209.85.171.100: bytes=32 time=27ms TTL=243

Reply from 209.85.171.100: bytes=32 time=27ms TTL=243

Reply from 209.85.171.100: bytes=32 time=27ms TTL=243

Reply from 209.85.171.100: bytes=32 time=26ms TTL=243



Ping statistics for 209.85.171.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 26ms, Maximum = 27ms, Average = 26ms





Sorry for lengthy post but I thought more info. the better. Thanks for your help!

Edited by Rorschach112, 07 April 2009 - 05:17 AM.
removed log

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#2
Dan

Dan

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Hey mrjones0515,

If you haven't already done so, please go to the START HERE thread in the Malware Forum and follow Step Five: Rootkit Detection and Step Six: Post an OTListIt2 Log; ensure you post your logs in the Malware Forum.

According to the information you provided, your machine is receiving an active Internet connection -- it is therefore likely that there is some form of software interference (possibly malicious software). For this reason, I would like for you to be given a clean bill of health from our Malware Staff before we proceed in this thread.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Thanks,
- Dan
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#3
hille005

hille005

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removed log
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#4
hille005

hille005

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Please ignore the last post. I am new to this and posted it in the wrong thread. Sorry for the mistake.


I had this same problem. IE would not connect to the internet nor could I do updates of the malware program. May i offer a suggestion that I discovered that worked for me?

Edited by hille005, 07 April 2009 - 10:33 AM.

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