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setup was unable to format drive c


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#1
geeordie76

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Hi there, in desperate need of help!! want to format a hard drive and reinstall windows, but when i try the message:

"setup was unable to format drive c. The hard disk may be damaged. make sure the disk is on and properly connected. If the disk is a SCSI disk, make sure your SCSI devices are properly terminated"


Any idea how i go about it? I have even tried doing it in the recovery console by typing:
"format c: /fs:ntfs" which seemed to have worked, till i go reboot & reintall windows, then the same happens all over again!!

The computer is about 2 & a half yrs old, its a packard bell, & the hard drive is a maxtor 80g. :tazz:
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#2
hudihoo

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windows can't recognize it. I had the same problem. Once this happens you are screwed in my opinion if someone else has a suggestion then i also need to hear it i have a western digital 40gb drive.
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#3
Samm

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What drive are you booting from & are you running the format command from the boot device? (ie XP CD or win98 floppy etc?)
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#4
geeordie76

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booting from cd drive, win xp cd
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#5
austin_o

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did you check the bios and doe it see the hd? When you boot to the windows cd, you tried to format and got the error? Do you have a Win98 boot cd you can try? You can get one at http://www.bootdisk.com/

If that works, then repeat the process booting from the windows install cd. If not, I suspect your hd is dead.
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#6
geeordie76

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Yeah checked bios, seems to be ok. tried win98 too, no good.
Think hd is goosed, has to be!?
Thank for your help guys!
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#7
Samm

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Check in the bios for any sort of boot sector / virus protection & disable it. I'm not very familiar with Packard Bells, but it's possible theres about them thats preventing you from formatting & only allows the Packard Bell restore CD to used for this purpose - but I am guessing completely.

Another possible cause, is a damaged MBR or track 0. You may be able to fix the drive if you slaved it from another computer & access it that way. Alternatively, if you do buy another drive, remove the current one but add it back in as a slave after Windows is installed, unless the drive is completely dead or making funny noises, the chances are it will be recoverable.
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#8
boofman

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so what was the outcome? I am having the same problem with ST200GB ATA 100 drive. Seagate tech support told me it is a bad drive, so I returned it for a new one and the SAME THING!
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#9
Samm

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boofman
The problem were are getting is probably due to the fact that XP won't recognise anything over 137GB. There are ways round this course but I suggest you start a new thread for your particular problem & then we can take it from there.
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#10
hudihoo

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well as i said i had the same problem with xp and a 40 gig. I used a 10 gig for a while but today i got it to work when installing windows ME. It takes a while to format in ME, install ME and then reformat with the XP disc and then installing XP. just got done now and i started at noon.
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