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computer has started to turn off.


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#1
mummykim

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my computer has started to turn off without warning,no error messages appear,i can restart it with no problems and it stays on for a few hours before going off.
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#2
Broni

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1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab (Vista: click Advanced system settings).
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.

You may see some message.

My Comcast email has been acting up, so I'm not receiving any email notifications, but I'll be checking this thread periodically.
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#3
mummykim

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thanks broni that worked :) . my computer is also running realy slow especialy when i'm on the internet, im not sure if its my sons fault as he is down loading from utorrent?
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#4
rshaffer61

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P2P programs like torrents are not illegal to use, but the files that you download from them can potentially contain virus's and malware. Continuing to do so will put you at a higher risk of getting an infection.
This is just a warning that all techs on Geeks will tell you. By slow what do you mean?
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#5
Broni

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What did exactly work?
We didn't run any fixes.
Did you receive any error messages?
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#6
mummykim

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broni i done what you said regarding computer turning off, 1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab (Vista: click Advanced system settings).
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.
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#7
mummykim

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shaffer61, it takes ages to load up then when i go on internet it takes for ever to load page. i have started to use safe mode as this gives me the speed that i should have?which means i have to turn computer off manualy.
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#8
Broni

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You can't run computer in Safe Mode constantly, because you have no protection there.
What is the current computer status?
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#9
mummykim

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im on normal mode at the moment its slow but i dont want to run safe mode as you said i have no protection.
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#10
Broni

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So, it's not turning off anymore?
What exactly do you mean by being slow?

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)
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#11
mummykim

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intel ® pentium ® 4CPU 3.00 GHz 3.00 GHz
memeroy (Ram) 510 MB
64-bit operating system

COMPACITY.......
200.047.001.600 bytes 186GB
USED SPACE...83.202.433.024 bytes 77.4 GB

FREE SPACE...116.844.535.808 bytes 108 GB

norton anti virus running, windows defender and firewall
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#12
Broni

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What exactly do you mean by being slow?


You could use another 512MB of RAM to make your computer running better.

Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
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#13
mummykim

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Hi Broni,
sorry for late reply, my computer has died. its getting repaired, as it would not come on at all.
New motherboard is needed, thankfully a friend has one for me, and hes repairing my computer now.
Thanks anyways for all your help (:
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#14
Broni

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I'm sorry to hear this. Hopefully, it'll get fixed :)
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