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USB Port?


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#1
AlishaUk

AlishaUk

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I plug in my external hardrive and the light comes on to say it's plugged in but nothing shows up in my computer.
I plug in my iPod and it turns on and charges but does not show up in itunes
I plug in a memory stick and it lights up but doesn't show up in my computer either.

Anyone know how I Can solve this problem without buying a pci card?


Thanks

Alisha
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#2
cbarnard

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Welcome to GeeksToGo
My Name is Cbarnard, I hope I may be of some assistance to you.

I plug in my external hardrive and the light comes on to say it's plugged in but nothing shows up in my computer.
I plug in my iPod and it turns on and charges but does not show up in itunes
I plug in a memory stick and it lights up but doesn't show up in my computer either.

Anyone know how I Can solve this problem without buying a pci card?


Thanks

Alisha


It looks like you have a connection problem at the motherboard, or the wires that supply the data on that specific USB port have been severed. Is this port in the back of the computer or the front. Regardless for right now go to the opposite end of the computer, and plug a device in there. Can you see the data on it? The goal is to use another USB port connected to the motherboard via a different port so I can test this theory.

Please do this test for me then post back and let me know how it worked...:)

Good Luck

Cbarnard
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#3
cbarnard

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Hello,

I see that you have not replied to this post. Do you still need assistance?

If the problem has been resolved please post a reply stating this is resolved. If the problem resurfaces again please reference this thread in the new thread you start.

If you continue to need assistance please reply back with requested information asked for previously in my last post.

I like to hear how things are going for the people I'm assisting, please let me know how it is going good or bad!!!

Thank you very much and good luck

Cbarnard
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