[CollinsLL2]

I have ran winaudit on the computer under construction, but i dont know what drivers i need still or where to get them. can anybody help me please?

I have attached the report as it was saved, if anybody can take a look and let me know what drivers i need, and if possible provide a link, i'd really appreceate it. Thanx

Attached Files

•  LARRYS2.html   831bytes   14 downloads
•  LARRYS2_left.html   91.59KB   19 downloads
•  LARRYS2_right.html   403.06KB   75 downloads

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Sorry, but the WinAudit report doesn't seem to list the missing drivers.
Can you tell us the make and model of the computer? If it's a custom build, then the make and model of the motherboard?
It appears that this is a part of a Gateway computer, and the model number is likely to be in the E-4xxx range. There's several models of this type listed on the Gateway website, so the exact model number will make it easier to locate the drivers.

First, as the system only has Service Pack 1 installed, you'll have to install Service Pack 2 or 3 to get the information that we need. To do this, download the file from one of the following links::
Service Pack 2: http://www.microsoft...;displaylang=en
Service Pack 3: http://www.microsoft...;displaylang=en
Copy this to a CD or removable drive and then install it on the new computer.

Now to get the info that's needed:
Go to Start...Run...and type in "devmgmt.msc" (without the quotes) and press Enter.
Right click on each unknown/unidentified device (the one's with red x's or yellow !'s), select Properties, then select the Details tab
Scroll down (in the dropdown box) to Hardware ID
Copy down the 4 characters after the VEN_ and the 4 characters after the DEV_
If it doesn't have the VEN_ and the DEV_ stuff, then it's another interface, so we'll need all the information on that line

We'll use those characters at http://www.pcidatabase.com to look up the devices.
If they're USB devices we'll have to use another page, and anything else will require some additional research to figure out what it is.

[usasma]

Sorry, but the WinAudit report doesn't seem to list the missing drivers.
Can you tell us the make and model of the computer? If it's a custom build, then the make and model of the motherboard?
It appears that this is a part of a Gateway computer, and the model number is likely to be in the E-4xxx range. There's several models of this type listed on the Gateway website, so the exact model number will make it easier to locate the drivers.

First, as the system only has Service Pack 1 installed, you'll have to install Service Pack 2 or 3 to get the information that we need. To do this, download the file from one of the following links::
Service Pack 2: http://www.microsoft...;displaylang=en
Service Pack 3: http://www.microsoft...;displaylang=en
Copy this to a CD or removable drive and then install it on the new computer.

Now to get the info that's needed:
Go to Start...Run...and type in "devmgmt.msc" (without the quotes) and press Enter.
Right click on each unknown/unidentified device (the one's with red x's or yellow !'s), select Properties, then select the Details tab
Scroll down (in the dropdown box) to Hardware ID
Copy down the 4 characters after the VEN_ and the 4 characters after the DEV_
If it doesn't have the VEN_ and the DEV_ stuff, then it's another interface, so we'll need all the information on that line

We'll use those characters at http://www.pcidatabase.com to look up the devices.
If they're USB devices we'll have to use another page, and anything else will require some additional research to figure out what it is.

[CollinsLL2]

ok, thanx, ill have to let this hang for now then, i dont have internet access at my house until i get this computer working, so ill hafta go home and install sp 2 and 3 then get the needed info and try again tomarrow. thanx for your help usasma.


To answer your question, yes this is a custom build, i kno that it was a gateway shell, and the previous owner did alot of custimizing to it, and now i have just finished adding the dvd burner, hard drive, and additional ram from my old dell into it, so basicly from what i understand of it, its made up of old scraps. As for the make and model of the motherboard, i do not kno, can i look at the motherboard and tell?? if so i can do that once im back near the computer

Edited by CollinsLL2, 05 April 2009 - 04:56 PM.

[CollinsLL2]

Actually while i wait while i download sp 2 and 3, is there enuf info on the winaudit report to get me online from the computer?? or will that have to wait? this would be a much easier process if i could just get online from the driver-less computer.

[usasma]

Just a guess here, but this Network driver is for a Gateway E-4100 system. Hopefully it'll work on your system.
Here's the link: http://support.gatew...s...&type=10095

[CollinsLL2]

ok here is the list of unknown devices and the hardware id's

ETHERNET CONTROLLER:

PCI/VEN_8086&DEV_1039&SUBSYS_4000107B&REV_81
PCI/VEN_8086&DEV_1039&SUBSYS_4000107B
PCI/VEN_8086&DEV_1039&CC_020000
PCI/VEN_8086&DEV_1039&CC_0200

MULTIMEDIA AUDIO CONTROLLER:

PCI/VEN_8086&DEV_24C5&SUBSYS_4000107B&REV_01
PCI/VEN_8086&DEV_24C5&SUBSYS_4000107B
PCI/VEN_8086&DEV_24C5&CC_040100
PCI/VEN_8086&DEV_24C5&CC_0401

VIDEO CONTROLLER (VGA COMPATIBLE):

PCI/VEN_8086&DEV_2562&SUBSYS_4000107B&REV_01
PCI/VEN_8086&DEV_2562&SUBSYS_4000107B
PCI/VEN_8086&DEV_2562&CC_030000
PCI/VEN_8086&DEV_2562&CC_0300



so now can i figure out what drivers i need??

[usasma]

As for the drivers, they're all Intel devices (the VEN_8086 tells us this).

The Ethernet controller (DEV_1039) is listed (from http://www.pcidatabase.com ) as being a LAN Controller with 82562ET/EZ PHY
This is the link that's mentioned for it: http://www.intel.com...llers/82562.htm

The Multimedia Audio Controller (DEV_24C5) is listed as being a Soundmax Integrated Digital Audio controller
This is the link that's mentioned for it: http://support.dell....s/glo...&l=en

The Video Controller (DEV_2562) is listed as being an Integrated Graphics Device
This is the link that's mentioned for it: http://downloadcente...a...3

I haven't tested the links myself, but if any of them don't work for you, let us know and we'll look for other places to get the drivers.
Make sure that the drivers that you download are listed as being compatible with Windows XP.

Edited by usasma, 10 April 2009 - 03:56 PM.