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code 10 wont reinstall graphics card,after i uninstalled it


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#46
itryed2

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ok.after my computer restarted over 20 times today i called a friend who knows alot more than me about them (witch isnt very much)And he noticed that the fan on top the little tower thing on the mother board was spinning very slow(witch i thought was normal)and not cooling it off good makeing it over heat,therefor shutting the computer down,so i bout a new one,it spins very fast.and the tower is staying cool,we put the computer throu a test playing every game i have,and it never restarted and the tower never got warm.very sorry i wasted some of your time with my lack of nolage on computers.but the ati graphics card problem i still have.and im still yet to get a replie on there site after 6 days.for some reason it only works correct on extended desktop and i still have to reinstall it after a reboot.
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#47
rshaffer61

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Well I am very happy that you were able to find the problem. The fan you describe is most likely the cpu fan.
I have said numerous times that heat is the biggest problem for a system and your issue has really proved that. As far as you wasting my time, that would never happen. You gave me a issue that made me research allot and I really like to find answers for people. With all that being said:
You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. Thank you for allowing me to assist you with your issue and your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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#48
itryed2

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any idea about the graphics card problem?
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#49
rshaffer61

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Ok hopefully this will attach correctly. I found the d3dm700.dll that was mentioned back sometime ago as being old and needed to be replaced. Go Here to download it. If you are using IE then save it directly to C:\Windows\System

If you are using Firefox or Safari then save it to your desktop and then right click on the file>>copy>then paste it in the
c:\windows\system directory
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#50
itryed2

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This computer hates me,i cant download that file to the desktop its showing its a link?i created a account on media file and i still cant save it?
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#51
rshaffer61

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There should be a download button or click on the file. Try Here
Log in and then you should be able to get to it from there. Let me know if this helps

Edited by rshaffer61, 20 April 2009 - 09:25 AM.

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#52
itryed2

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lol that sites in french are something,
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#53
rshaffer61

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Try again, I just tried it and realized that the url was wrong.I just fixed and it went right to the site. I'm sorry for the mistake :)
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#54
itryed2

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Is that in MY COMPUTER/ LOCAL DRIVE C: ?i found the download but wasnt sure if thats were i have to save it?i didnt see C:\Windows\System?
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#55
rshaffer61

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If it is the file then it prob saved it there. Once oyu have it saved then go to
Start>My Computer>click on C drive
then scroll down till you find the Windows folder and click on that
Now scroll down till you find the System folder and click on that
Now find the file you downloaded>right click on it> then click on copy. Go back to the system folder which you opened before and right click on the right window where there is no writing and then click on paste.
Now the file should be in the folder. If it asks to overwrite existing file make sure the new one is actually newer. If so click yes and it will be replaced.
Close everything down. Reboot and then try it and let me know if it is working now
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#56
itryed2

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told you the computer hates me,after i click yes to overwrite existing file it gives me this .cannot copy it is being used by another person are program,close any programs the might be useing the file and try again.
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#57
rshaffer61

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grrr this is really turning into a test of wills. Give me some time to do more researching.
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#58
itryed2

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OK.Sorry about that
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#59
rshaffer61

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Let me ask you, did this system have onboard video before this all started? Just something is not making sense and I'm looking at the chain of events and there is a piece missing here.
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#60
itryed2

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it has a intel R graphics controler and I disabled it in device manager
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