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Unable to load Hi-Jack this or Malwarebytes' Anti-Malware

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For a while, I've had a trojan on my home pc, which stops me accessing windows.update and the geekstogo website. So I downloaded Hi-Jack this, ERUNT and Malwarebytes' Anti-Malware onto an external harddrive and brought it to my pc. But, when I try to run those applications, nothing happens, theyt don't load up.

So I got a copy of Norton and scanned my machine and it found a trojan called Trojan.Patch!inf. But Norton can't fix it, I was hoping some kind soul here would be able to help me?

Also, i can't access the norton validation site, so I only have 13 days until norton expires :)

Any help would be much appreciated :)
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