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XP keeps freezing


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#16
rshaffer61

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Thats strange, I just unzipped the file and it placed a ISO file right on my desktop to burn. Try this, right click on the IMG file>rename>change just the .img to .iso
hit enter
does it change it then?
If it does then use a cdrw disc and continue on with the burncdcc steps

In case this doesn't work we can use a converting program to change the img to a iso
Click Here to download a free converting program to change the file from img to iso

Edited by rshaffer61, 08 April 2009 - 10:10 AM.

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#17
elielieli

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okay
Ive downloaded the iso converter
I add the img to source image file hit convet and nothing happens
what am i doing wrong?
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#18
rshaffer61

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when you open the program you should see the attached image. Make sure you have both source and destination lines filled.
If you have done this then check the default target location and see if it put the file there. I'm not sure what you named the file so it may be default to 1.iso

Edited by rshaffer61, 08 April 2009 - 10:49 AM.

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#19
elielieli

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no luck im afraid.
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#20
rshaffer61

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ok lets try something different then.
Let's check the drive with something better then defrag or disk clean
Go to
Start>run>type in chkdsk /f
the system may say it want's do it and do you want to schedule this on next bootup. Type Y and enter
reboot and let chkdsk run

If that doesn't work then repeat the above steps and type in chkdsk /r
repeat the steps after that
post back with results

Also just for my own information. Since completing malware clean have you updated or downloaded anything?
Installed any new software
Installed any new hardware?

Edited by rshaffer61, 08 April 2009 - 01:55 PM.

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#21
rshaffer61

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I want to see if during these freezing periods if there is a particular program causing it.

Download WhoCrashed from my signature below.
This program checks for any drivers which may have been causing your computer to crash....

Click on the file and run it
Setup the following options during the installation of the program
check in accept
Check the don't create a start menu folder
Check create a desktop icon
Then install
When done make sure there to check "launch whocrashed" and click finish
Click Analyze
The program will want to download the debugger and install it,say yes
WhoCrashed will create report
You will have to scroll down to see it
Copy and paste it into your next reply
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#22
elielieli

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Volume was clean
no i havent download any new software etc
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#23
elielieli

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Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Wed 01/04/2009 11:25:28 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x100000BE (0xF84D94B2, 0x60, 0xA9C25C00, 0xF)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Sat 06/12/2008 19:09:10 your computer crashed
This was likely caused by the following module: unknown_image
Bugcheck code: 0x100000D1 (0x4, 0x2, 0x1, 0xFFB89340)
Error: Unknown
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on unknown_image





On Wed 26/11/2008 19:05:55 your computer crashed
This was likely caused by the following module: unknown_image
Bugcheck code: 0x100000D1 (0x4, 0x2, 0x1, 0xFFB89340)
Error: Unknown
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on unknown_image





On Tue 25/11/2008 20:40:21 your computer crashed
This was likely caused by the following module: w39n51.sys
Bugcheck code: 0x1000000A (0x56671D8C, 0x2, 0x0, 0x8050907A)
Error: Unknown
file path: C:\WINDOWS\system32\drivers\w39n51.sys
product: Intel® Wireless LAN Adapter
company: Intel® Corporation
description: Intel® Wireless LAN Driver



On Sat 08/11/2008 16:18:23 your computer crashed
This was likely caused by the following module: w39n51.sys
Bugcheck code: 0x100000D1 (0xF, 0x2, 0x0, 0xF7E87BF3)
Error: Unknown
file path: C:\WINDOWS\system32\drivers\w39n51.sys
product: Intel® Wireless LAN Adapter
company: Intel® Corporation
description: Intel® Wireless LAN Driver



On Tue 07/10/2008 18:43:33 your computer crashed
This was likely caused by the following module: unknown_image
Bugcheck code: 0x100000D1 (0x4, 0x2, 0x1, 0xFFB89340)
Error: Unknown
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on unknown_image






--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

6 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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#24
rshaffer61

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Unknown Image: possibility your video driver is out of date, especially if you're using integrated video. You prob need updated drivers

I don't see anything that would be the cause as the last crash was 1/4/09
The only thing I can determine that is part of your problem I addressed back in post #6

"With only 4.78 gb free space on your 80 gb hd you are prob having swap file problems. You need to go to Add\Remove programs and uninstall the unwanted and nonused programs you have laying around your system. Then do some basic maintenance on your hd by running Disk Cleanup and Defrag. After all that is done then reboot and see if that helps. If no improvement then we need to take a look at whats auto starting in your system "

Edited by rshaffer61, 08 April 2009 - 02:46 PM.

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#25
elielieli

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How would I go about updating the drivers?
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#26
Anthony19

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Hello elielieli

after uninstalling all unused programs via add/remove

I suggest running CCleaner's cleaner ( DO NOT run the registry cleaner ! , this may cause more problems... )

CCleaner can be downloaded from : http://www.filehippo...nload_ccleaner/ ( Direct Link )

Then as rshaffer61 suggested , look at the programs and services loading on start-up

Go to: start > run type "Msconfig "without quotation ( ") marks , select start-up tab , for laptop do not de-select any boxes that relate to the operation of the computer ( if it is a Toshiba laptop do not disable anything related to Toshiba programs )

then select services tab , check box "Hide all Microsoft services " , un-check all boxes and click apply , if your running a custom firewall ensure windows firewall is enabled if connected to the internet as your firewall will not not be operating at this point
More information from Microsoft database article @ http://support.microsoft.com/kb/283673

Best of luck !

Anthony19

Edited: Bad Spelling

Edited by Anthony19, 11 April 2009 - 05:36 AM.

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#27
anzenketh

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I suggest running CCleaner's cleaner ( DO NOT run the registry cleaner ! , this may cause more problems... )


I usualy recommend ATF Cleaner As opposed to CCleaner.

CCleaner removes some Items that makes it hard for us to support like the Minidumps and some logs.

Edited by tuxmaster, 11 April 2009 - 07:30 PM.

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#28
rshaffer61

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Ok I found drivers for your laptop. Go Here
Scroll down to the graphics driver for winxp.
Donwload and install it. Let us know how it works.
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#29
elielieli

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Ive installed but it dosent seemed to have resolved the problem.
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#30
123Runner

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Lets try Memtest 86 again. The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled "memtest86+2.11.iso.zip". You need to extract the file (unzip it). Follow the instructions in the earlier post.

** Memtest86+ V2.11 (22/12/2008) **

* Download - Pre-Compiled Bootable ISO (.gz)
* Download - Pre-Compiled Bootable ISO (.zip)

* Download - Pre-Compiled Bootable Binary (.gz)
* Download - Pre-Compiled Bootable Binary (.zip)

* Download - Pre-Compiled EXE file for USB Key (Pure DOS)

* Download - Pre-Compiled package for Floppy (DOS - Win)


go to start.......run......and type in devmgmt.msc and hit ok. Are there any ? or ! showing?

Have you tried running in safe mode? Caution: Safe mode loads all minimal and basic drivers and will look weird. Do not be alarmed. At bootup, start tapping F8 till you get a screen that has safe mode listed. Go into safe mode and play around and see if it freezes or not. If it works ok, then we most likely have a driver issue.
Please report back.
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