I'm trying to perform the preliminary actions listed in the Malware and Spyware Cleaning Guide, but cannot update Malwarebytes. Each time I try to Update, a Windows error message appears ("Malwarebytes' Anti-Malware has encountered a problem and need to close. We are sorry for the inconvenience") and shuts down. I've tried uninstalling and re-installing Malwarebytes, to no avail.
Is there an alternative program I can use to diagnose this machine and generate a log to post in this forum?
Edited by mgmojo, 07 April 2009 - 01:50 PM.