No problem; I'll see you in the morning. I'll look through the logs tonight and hopefully post something useful for you to do before then.
I can tell you now, though, that the connection was completely fine until about 3 days ago.
This might mean I've been looking in the wrong place.
What have you installed in the last three days? What sort of firewall/anti-virus protection do you have in place?Step 1 - Generate a startup and uninstall list:
Please download HijackThis
(if you do not already have it) and install it -- once it is installed, restart your computer. Once the computer starts up, can you please launch HijackThis
and then select the option Open the Misc Tools section
-- select Generate StartupList log
. Save the startup list in a safe location. Now select the option Open Uninstall Manager
and then click Save list
-- save it to a safe location. Please post the contents of the startup list
and the uninstall list
in your next response.Step 2 - Start your machine in a clean boot state:
- Click Start, click Run, type msconfig, and then click OK
- In the new window, select the General tab and then select Selective Startup
- Click to clear the Process SYSTEM.INI File check box.
- Click to clear the Process WIN.INI File check box.
- Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
- Click the Services tab.
- Click to select the Hide All Microsoft Services check box.
- Click Disable All, and then click OK.
- When you are prompted, click Restart to restart the computer.
When the computer reboots, are you able to connect to the network?*Note: To return Windows to a normal startup mode, please do the following:
Step 3 - Download and run LSPFix:
- Select Start, and then click Run.
- Type msconfig, and then click OK.
- Click the General tab, click Normal Startup - load all device drivers and services, and then click OK. When you are prompted, click Restart to restart the computer.
Please download LSPFix
. Run the LSPFix.exe
that you have just finished downloading, and list all of the protocols that are in the 'Keep
' and 'Remove
' list; if there are protocols in the 'Remove
' list, then please don't click 'Finish>>
'. Simply close the program by pressing ALT+F4 or the Close [x] button.
Edited by Dan, 08 April 2009 - 06:16 PM.