PLEASE HELP ME!
Posted 07 April 2009 - 03:42 PM
Posted 07 April 2009 - 03:49 PM
I will need some more information
If it is a name brand system:
Make and Model
Age of the computer
Hard Drive Size, How much free space
If it is custom then I will need the following:
The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/ SATA
Hard Drive size and free space
Any cards in PCI slots
Any software installed\updated and driver updates done just before problem started
All this will help in determining a course of action to best correct the problem you are experiencing.
Posted 07 April 2009 - 03:59 PM
Dell Vostro 200
Windows XP Home Edition Service Pack 3
Purchased in Oct of 2007
74.4 gb total, 35.5 gb free space
Posted 07 April 2009 - 04:11 PM
On the site you will have to click on the OS and change it to your version of XP Home, then follow thee prompts down
Edited by rshaffer61, 07 April 2009 - 04:14 PM.
Posted 07 April 2009 - 04:36 PM
Posted 07 April 2009 - 04:50 PM
Click on Print Screen key on your keyboard
On a standard kb it's above the arrow keys.
Then open paint and put mouse curser in white area
click and hold Ctrl key and click the V
this will bring up the screenshot.
Go up to file>save as> in file types save as jpeg and save it to your desktop
In your next reply please attach the screenshot
Posted 07 April 2009 - 05:24 PM
Posted 07 April 2009 - 05:35 PM
Posted 07 April 2009 - 05:53 PM
go to properties> settings>>>then click on Advanced>Adaptor
what is it saying there?
Posted 07 April 2009 - 05:58 PM
Posted 07 April 2009 - 06:14 PM
SLOWLY but its going somewhere. Just for my own curiosity, reboot the system and on the first post screen tap the Del key to enter the bios\cmos\setup area of your mb.
Find the intergrated periphehals area and just check for me and see if onboard video is enabled.
Don't change anything I just need to know if it is enabled.
Posted 07 April 2009 - 06:34 PM
Posted 07 April 2009 - 06:48 PM
Was the problem existing before installation of SP?
What Sp did you install?
Have you tried to go to Microsofts website and do the updates?
When prompted do the express and make sure you get all hardware updates it finds.
Let me know what the results are
The last thing you can do is go to Add\Remove programs
click on Show All Updates, and then uninstall the SP you installed.
Hey cbarnard, can you think of anything else to try?
Edited by rshaffer61, 07 April 2009 - 06:51 PM.
Posted 07 April 2009 - 07:08 PM
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