[Wondamike7]

I think there might be an extra ".vir" in the text of the CFScript...

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I think there might be an extra ".vir" in the text of the CFScript...

I had my reasons for that (Information not visible to you)

Ah... that figures. Let's restore it correctly this time then.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

DeQuarantine::
C:\Qoobox\Quarantine\C\WINDOWS\system32\acaptuser32.dll.vir
Quit::

Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\DeQuarantine_log.txt which I will require in your next reply.

Edited by heir, 14 April 2009 - 01:01 PM.

[heir]

I think there might be an extra ".vir" in the text of the CFScript...

I had my reasons for that (Information not visible to you)

Ah... that figures. Let's restore it correctly this time then.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

DeQuarantine::
C:\Qoobox\Quarantine\C\WINDOWS\system32\acaptuser32.dll.vir
Quit::

Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\DeQuarantine_log.txt which I will require in your next reply.

Edited by heir, 14 April 2009 - 01:01 PM.

[Wondamike7]

I guess my earlier reply didn't go through...

ComboFix didn't run the same way it has in the other runs. It had some message about a file in use, but then the Dequarantine log popped up, and combofix went away. My internet didn't run afterwards, so I restarted. The dequarantine log was only one line:

C:\Qoobox\Quarantine\C\WINDOWS\system32\acaptuser32.dll.vir -> C:\WINDOWS\system32\acaptuser32.dll ( 111992 bytes )

Thanks,
Mike

[heir]

Yes the legit file were put back.
Let's move on with a couple of scans in case something is hiding in there.

Step 1.
Clean temp locations:

Please download ATF Cleaner by Atribune.
Caution: This program is for Windows 2000, XP and Vista onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Step 2.
Scan with MBAM:

Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Step 3.
Scan with Kaspersky Online Scanner:

Please do an online scan with Kaspersky Online Scanner

Kaspersky online scanner uses JAVA tecnology to perform the scan. If you do not have the latest JAVA version, follow the instrutions below under Upgrading Java, to download and install the latest vesion.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure the following is checked.
  
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

Upgrading Java:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:

• Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")

Step 4.
Things I would like to see in your reply:

• The content of the report from MBAM from Step 2.
• The content of the report from Kaspersky Online Scanner from Step 3.

[Wondamike7]

Heir,

I ran MBAM without issue this morning. I'll attach that log.

I started the online scan and was waiting for it, but it looked like it was going to take some time so I went to work. When I came home it was still ostensibly running but making no progress, stuck at 40%. I clicked on View Scan Report and looked at the files, and then clicked back on scan to let it continue. I think it went to the next file, but then froze. When I went to look at the scan report it wouldn't show anything. Then, I stopped the scan, tried to view the scan report and was unsuccessful. I did get a look at the 16 infected files (4 threat names). 1 was in the quarantine box, 2 were in downloads, and I don't recall where the fourth was.

I'm posting the MBAM log and I'm going to re-try the online scanner.

Thanks again. Mike

MBAM log:
Malwarebytes' Anti-Malware 1.36
Database version: 1986
Windows 5.1.2600 Service Pack 3

4/15/2009 8:35:09 AM
mbam-log-2009-04-15 (08-35-09).txt

Scan type: Quick Scan
Objects scanned: 66103
Time elapsed: 3 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

[heir]

Use Internet Explorer
And remember to disable your antivirus when you scan with Kaspersky Online Scanner.
Also if you upgraded Java - remember to reboot after the upgrade and then run Kaspersky.

I'll be waiting for the log.

[Wondamike7]

Heir,

Ran the online scanner, found 3 things. Log is attached. I'm going on vacation for a few days, but please don't forget about me so we can finish cleaning up my computer. I really appreciate all of your help thus far.

Thanks

Kaspersky log:
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Thursday, April 16, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Wednesday, April 15, 2009 22:17:20
Records in database: 2048455
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
S:\
T:\

Scan statistics:
Files scanned: 134732
Threat name: 3
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 08:23:26


File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\gaopdxuwkmovdnqyacpmbpxnrwxymepxysmfbh.dll.vir Infected: Trojan-Spy.Win32.Agent.akwj 1
D:\Program Files\Common Files\Real\Toolbar\RealBar.dll Infected: not-a-virus:AdWare.Win32.MegaSearch.s 1
H:\Programs\mirc62.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.62 1

The selected area was scanned.

[heir]

Let's take care of those then

Run OTListIt2.exe

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTLI
  PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
  :Files
  D:\Program Files\Common Files\Real\Toolbar\RealBar.dll
  H:\Programs\mirc62.exe
  :Commands
  [purity]
  [emptytemp]
  [start explorer]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot when it is done
• Then post the OTL2 fixlog

How is your computer running now?

[Wondamike7]

Heir,

Sorry about the delay. Everything appears to be working fine on my computer thanks to your help. I ran the OTListIt fix and the log is attached. Anything else I need to do?

Thanks again for everything
Mike

========== OTLISTIT ==========
Process explorer.exe killed successfully!
========== FILES ==========
D:\Program Files\Common Files\Real\Toolbar\RealBar.dll unregistered successfully.
D:\Program Files\Common Files\Real\Toolbar\RealBar.dll moved successfully.
H:\Programs\mirc62.exe moved successfully.
========== COMMANDS ==========
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\Home\Local Settings\Temporary Internet Files\Content.IE5\O22ORMBD\Malware-infection-redirects-google-links-can-t-run-spybot-canand-t234865[1].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Home\Local Settings\Temporary Internet Files\Content.IE5\CIVDB5D8\iframe[2].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Home\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Home\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_5dc.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
FireFox cache emptied.
Temp folders emptied.
Explorer started successfully

OTListIt2 by OldTimer - Version 2.0.12.1 log created on 04192009_232116

Files moved on Reboot...
C:\Documents and Settings\Home\Local Settings\Temporary Internet Files\Content.IE5\O22ORMBD\Malware-infection-redirects-google-links-can-t-run-spybot-canand-t234865[1].htm moved successfully.
C:\Documents and Settings\Home\Local Settings\Temporary Internet Files\Content.IE5\CIVDB5D8\iframe[2].htm moved successfully.
C:\Documents and Settings\Home\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat moved successfully.
File C:\WINDOWS\temp\Perflib_Perfdata_5dc.dat not found!

Registry entries deleted on Reboot...

[heir]

Hey there, Wondamike7 !

OK! Well done, your log is clean again!

Time for some housekeeping.

Step 1.
Clean up:

We need to do is to remove all the tools that you have used. This is so that should you ever be re-infected, you will download updated versions. It will also remove the quarantined Malware from your computer.

First:

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the /u, it needs to be there.
  

Second:

Double-click OTListIt2.exe to start it.
Click the Clean up button
Click Yes to the reboot.

Now delete any tools/logs that is left over after you ran OTListIt2 Clean Up.


Step 2.
Prevention:

OK, lets carry out a few preventative steps to make sure you reduce the risk of further infections.

First:
Your Adobe Acrobat Reader is out of date. Older versions are vunerable to attack.

Please go to the link below to download an update.

http://www.adobe.com.../readstep2.html

Remove the older versions and install the latest,


Second:
One of the essentials is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vunerable. It is best if you have these set to download automatically.

Automatic Updates for Windows

• Click Start.
• Select Settings and then Control Panel.
• Select Automatic Updates.
• Click Automatic (recommended)
• Choose a day and a time when you know the computer will be on and connected to the internet.
• Click Apply then OK.

Third:
Now lets download some preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running each at least once a month.

Anti Spyware

• SpywareBlaster to help prevent spyware from installing in the first place. A tutorial can be found here.
• SpywareGuard to catch and block spyware before it can execute. A tutorial can be found here.
• IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email. A tutorial can be found here

.
Note: If you find your system slows down after installing any of these, just uninstall it, or disable it from running at startup.


Fourth:
Next lets look at Firewalls. These help to prevent unauthorised access both to and from the internet or your local network. A firewall is considered a first line of defense in protecting private information. Below are two free firewalls to choose from, if you do not already have one. Note: You only need one firewall one your system.

Personal Firewalls

• Comodo is a free fully functional firewall
• Online Armor (Free edition) personal firewall

Fifth:
Nearly done! If you like to use chat, MSN and Yahoo have vunerabilities that can leave you open to infections. There are however a couple of very good, Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN):

Instant Messengers

• Trillian or,
• Miranda-IM

Lastly:
It is a good idea to clear out all your temp files every now and again with ATF Cleaner. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.


To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.


I will keep this log open for the next couple of days, so if you have any further problems post another reply here.

OK, all the best, and stay safe!

[Wondamike7]

Once again, thanks for all the help. I've followed your preventative steps so hopefully I'll keep myself out of trouble from now on. I really appreciate you taking the time to walk me through all of the steps to get me operational again.

Mike

[heir]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.