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folder properties won't open


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#16
cstray

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the rstrui.exe didn't recur; I think it's from a restore I tried (it stopped responding, so I ended it). I can't see any uninstall options for symantic client antivirus in add/remove programs or in c:\program files; I did unload it and disable the security to no avail.
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#17
gerryf

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lemme think on it

anything preciptiate this? Malware infection, since removed?
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#18
cstray

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not that I know of. It's been a problem for a while, can't say when it started. Haven't had any malware or viruses since I had to start over with a new hard drive in February. Didn't want to go through the hassle of re-installing windows but might have to.
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#19
cstray

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gotta go, but I'll check for more suggestions later.
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#20
cstray

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I did the windows xp repair thing, and the issue seems to be with sp2. I can access folder properties before sp2, but not after. The uninstall for symantec showed up so I'm going to try to uninstall it then put sp2 back on. any other suggestions?
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#21
cstray

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found a solution if anyone else is having this problem. go here:
http://forum.osnn.ne...php/t-3601.html
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#22
rspitzer

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I have had this problem several times and have always found it to be a problem with IIS. If you do not host a web site on your windows XP then you can easily remove IIS using the add remove windows components. If you wish to keep IIS then you should be able to get it working by running CMD and entering IISRESET. This should stop and start the IIS services. Your folder properties will now work.
The problem seems to be a result of IIS not completing it's startup properly or hanging during startup.
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