blue screen and other problems
Posted 09 April 2009 - 03:37 PM
Posted 09 April 2009 - 03:52 PM
With that going on there chances of a problem increase allot. This is a decision only you can make. My suggestion though is I have contacted a malware expert and I am waiting on his response. I have asked him to take a look at what we have attempted and to let us know if he can help even though you are unable to egt into windows. I trust our Malware experts 100%, and if he says the only way is to format then we will go that way.
I'm sure another tech will also look at what I have suggested and if possible they may suggest hooking the drive into a different system and pulling off the data you need. If that is suggested then you need to make sure whatever system you use has a up to date virus protection on it and before any file is moved and\or opened that it is scanned.
I await the malware tech and your decision
Edited by rshaffer61, 09 April 2009 - 03:53 PM.
Posted 09 April 2009 - 04:23 PM
Posted 09 April 2009 - 04:33 PM
As I said without knowing the exact infection he will have to give you a generic list of stuff that can safely be copied off.
Replacing the system should not have to go that far. Unless there is something wrong with the HD which I have seen no sign of yet then saving the data and formatting will get most of the iunfection off. Then once the system is back with internet then you should go to the forum and have them do what they do best. that way without any bling installed and just a native OS it will make it easier to check it.
Then after they have certified you clean then it's time to start installing your software and getting you back to a full state of running.I'm hoping he can help you without doing this.
Posted 10 April 2009 - 03:58 AM
The first is a parallell install
Boot to the Windows XP installation cd by pressing a key when the "Press any key to boot from cd" prompt appears at the top of the screen.
The Windows installation should begin. This will install Windows to a new folder, leaving your data intact. Any programs installed on the old directory will have to be reinstalled to the new one. Device drivers will also have to be installed for all the hardware to work as it should.
- At the "Welcome to Setup" screen, press Enter to set up Windows XP.
- Accept the License Agreement by pressing F8
- With your current installation selected in the box, press Esc
- Select C: Partition1 [NTFS] in the box and press Enter
- To continue setup using this partition, press C
- Now you should see formatting options...choose the last one, Leave the current file system intact (no changes), and press Enter
- To use a different folder, press Esc
- Name the folder WINDOWS0 (just type a 0 (zero)) and press Enter
The data will be located in the Documents and Settings folder (C:\Documents and Settings) under your old user account name...so when you set up the new installation, give yourself a slightly different user account name.
And the other is to run a Linux live CD and copy the data. There is a full tutorial and download link on this page
On completion of that then post in the malware forum and I will either help you clean, although that may be difficult if you cannot access safe mode ( although I could clean from a parallell install ) or ensure you get good clean start
Posted 10 April 2009 - 04:28 AM
Again thanks for your expertise and assistance
Posted 10 April 2009 - 11:35 AM
This will help me get rid of the blue screen that I am encountering now when I turn on my machine?
Posted 10 April 2009 - 11:49 AM
You should not get blue screens unless it is a major hardware problem
Posted 10 April 2009 - 04:12 PM
Posted 11 April 2009 - 04:00 AM
Can you boot from CD ?
Posted 11 April 2009 - 11:08 AM
Posted 11 April 2009 - 11:13 AM
Posted 11 April 2009 - 01:48 PM
thanks alot, I will be receiving the cd tonight and will give it a try.
Posted 11 April 2009 - 02:03 PM
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