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blue screen irql not equal or less


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#1
1dukiefan4u

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my compouter is blue screening after installing a program. i have reoved the program and am still getting blue screens. anyhelp would be greatly appreciated.
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#2
1dukiefan4u

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my system spec are as follows:

Windows: Windows XP5.1 (Build 2600) Service Pack 3
Internet Explorer: 7.0.5730.13
Memory (RAM): 511 MB
CPU Info: Intel® Pentium® M processor 1.70GHz
CPU Speed: 598.5 MHz
Sound card: Realtek AC97 Audio
Display Adapters: ATI MOBILITY RADEON 9700 | ATI MOBILITY RADEON 9700 | NetMeeting driver | RDPDD Chained DD
Monitors: 1
Screen Resolution: 1920 X 1200 - 32 bit
Network: Network Present
Network Adapters: Intel® PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport | Intel® PRO/1000 MT Network Connection - Packet Scheduler Miniport
CD / DVD Drives: F: SONY DVD RW DW-U55A
COM Ports: COM3 | COM4
LPT Ports: NOT Present
Mouse: 2 Button Mouse Present
Hard Disks: C: 14.0GB | D: 55.5GB
Hard Disks - Free: C: 3.9GB | D: 46.9GB
USB Controllers: 7 host controllers.
Firewire (1394): 1 host controllers.
PCMCIA (Laptops): Installed
Manufacturer: American Megatrends Inc.
Product Make: VGN-A190(UC)
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 09/28/04 | SONY - 20040928
Time Zone: Eastern Standard Time
Battery: Unknown
Motherboard:
Modem: CXT AC-Link Modem for Intel

:
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#3
rshaffer61

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Please post the exact error message. If it is to fast to see then do the following.
Reboot and at second post screen start tapping F8
you will get a black screen with several options
you want to pick the one that says
"Disable Automatic Reboot"

If the system does not reboot, then reboot it. When the BSOD comes up then post the complete error
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#4
1dukiefan4u

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unfortunately, this site will not allow me to upload the minidump files. but i did get the blue screen to freeze and got the following stop code:
STOP:0X0000000A (0XFF1711F2, OXOOOOOOO2, OXOOOOOOOO, OX804D9B64)
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#5
rshaffer61

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can you boot into safe mode?
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#6
1dukiefan4u

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yes, i can open in safe mode
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#7
edge2022

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Try a system restore
Start -> Run -> msconfig
Click on the Launch System Restore button and follow the instructions to restore your system to before the software was installed.

By the way you can upload minidumps if you zip them up.
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#8
Broni

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this site will not allow me to upload the minidump files

Zip them, then attach.
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#9
anzenketh

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my compouter is blue screening after installing a program.

What program did you install?
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#10
1dukiefan4u

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a pdf converter program, which i have since uninstalled. i turned off my wireless lan and am having no problem. i just need to figure out if i need just a new driver or a new modem.
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#11
usasma

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If you turn off the wireless LAN switch and you have no problems, then it's either the switch itself or the drivers.
The cheapest thing is to download new drivers (they're free), then uninstall the old ones. Reboot and install the new one's.

If it continues to Blue Screen, then it's likely to be a problem with the LAN card.
If it fixes the problem, then the drivers were the issue and you fixed it.

Edited by usasma, 10 April 2009 - 03:42 PM.

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#12
edge2022

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Intel® PRO/Wireless 2200BG Network Connection
Here are the drivers for it: http://downloadcente...?ProductID=1637

Intel® PRO/1000 MT Network Connection
Here are the drivers for it: http://downloadcente...x?ProductID=871

Here are the links for your network adapters' drivers. Uninstall the current drivers using device manager, then reboot and install these.
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