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not able to watch a video


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#16
whojob

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ok ran the sfc /scannow and it must not have found any errors cause it closed itself out when it was done. video's still don't play and I get the same message. Now what ?

Edited by whojob, 08 April 2009 - 10:54 PM.

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#17
Broni

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    Kraków my love :)

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Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Any better?
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#18
whojob

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still no change, can't play any videos
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#19
rshaffer61

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Not to sound like doom and gloom but I'm beginning to think you may have a infection in your system. I just want to clarify something.
There was no software updated?
There was no software downloaded?
There was no software installed?
No drivers updated or downloaded?
No site accessed online that you have never been to before?
No strange incident happened just before this all started?
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#20
whojob

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No there was nothing like that before all this started. so if I have a bug what do I do, I don't have any virus protection on here. So now what?
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#21
rshaffer61

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No virus protection?
No malware protection?
No spyware protection?
Oh lordy, we really need to get you into the malware forum then. Follow the following steps and stay with it:

Please go to the "Malware Forum" link in my signature below and follow the instructions at the top
Especially the "You Must Read This Before Posting A HijackThis Log".

That will give you several steps that will help you clean up 70 percent of all problems by yourself.
If at the end of the process you are still having difficulty start a topic and post the requested logs in THAT forum.
Once the malware technicians have cleared out any infection and given you a clean bill of health, if the problem continues then feel free to post back here and we can investigate the problem even more.

"One quick note also. Link this page to your malware topic so that the tech can see everything we have done so far to help you."

Edited by rshaffer61, 09 April 2009 - 02:02 PM.

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#22
REKCAH

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I do have the same problem before which is cannot play a video then crash my explorer. I just reinstall the K Lite Mega Codec Pack then im done.. below is the link where you can download the megapack.



http://www.codecguid...wnload_mega.htm


hopefully it will help you..
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