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Win32/Heur + many other virus infections


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#16
kahdah

kahdah

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You are welcome. :)

See if this works for Ie.

Open Internet Options (via Control Panel or from Internet Explorer -> Tools) and click the Security tab. With the Internet zone icon highlighted, click the Custom level… button. A list of security settings for the Internet zone will appear. Find the “Launching applications and unsafe files” setting (under Miscellaneous) and select “Prompt (recommended)”.

If that works and you are able to download this do the following:
Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, in the menu, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Post that log in your next reply.

(Note if you cannot open the log it produces then right click on it and choose rename.
Rename it to .txt and you will be able to open it)

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#17
Jon7

Jon7

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Hm....

For IE, what you've said, it's already on Prompt.

I can't download either programs with Firefox or IE.

With IE, just nothing happens when I press the link.

With Firefox, problems lies in the fact that something starts in the Downloading box, but almost instantly stops, and says This Download Has Been Blocked By Your Security Zone Policy.

And when I click the icon on the Desktop, it says it's not a valid Win32 application.

Not sure what to do, could this difficulty in downloading caused by the virus?
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#18
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
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User had to reformat.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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