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IE beeing redirected and opens new windows [Solved]

Started by Line , Apr 10 2009 08:36 AM

  • This topic is locked This topic is locked

#16
heir
Posted 15 April 2009 - 12:37 PM

heir

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That took care of it.
Then we are going do a couple of scans in case something is hiding in there.
The second scan will take quite some time (I recommend that you let it run overnight and post the log tomorrow.)

Step 1.
Clean temp locations:

Please download ATF Cleaner by Atribune.
Caution: This program is for Windows 2000, XP and Vista onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Step 2.
Scan with MBAM:

Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Step 3.
Scan with Kaspersky Online Scanner:

Please do an online scan with Kaspersky Online Scanner

Kaspersky online scanner uses JAVA tecnology to perform the scan. If you do not have the latest JAVA version, follow the instrutions below under Upgrading Java, to download and install the latest vesion.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure the following is checked.
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

Upgrading Java:

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:
  • Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")

Step 4.
Things I would like to see in your reply:

  • The content of the report from MBAM from Step 2.
  • The content of the report from Kaspersky Online Scanner from Step 3.
  • Information on how your computer is running after the scans are completed.

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#17
Line
Posted 16 April 2009 - 09:17 AM

Line

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The MBAM-log:
Malwarebytes' Anti-Malware 1.36
Databaseversjon: 1989
Windows 5.1.2600 Service Pack 3

16.04.2009 14:30:46
mbam-log-2009-04-16 (14-30-46).txt

Skanntype: Rask Skann
Objekter skannet: 75580
Tid tilbakelagt: 6 minute(s), 1 second(s)

Minneprosesser infisert: 0
Minnemoduler infisert: 0
Registernøkler infisert: 0
Registerverdier infisert: 0
Registerfiler infisert: 0
Mapper infisert: 0
Filer infisert: 0

Minneprosesser infisert:
(Ingen mistenkelige filer funnet)

Minnemoduler infisert:
(Ingen mistenkelige filer funnet)

Registernøkler infisert:
(Ingen mistenkelige filer funnet)

Registerverdier infisert:
(Ingen mistenkelige filer funnet)

Registerfiler infisert:
(Ingen mistenkelige filer funnet)

Mapper infisert:
(Ingen mistenkelige filer funnet)

Filer infisert:
(Ingen mistenkelige filer funnet)



The Kaspersky log:
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Thursday, April 16, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Thursday, April 16, 2009 14:42:22
Records in database: 2050703
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
H:\
I:\
J:\
K:\
L:\

Scan statistics:
Files scanned: 114995
Threat name: 8
Infected objects: 19
Suspicious objects: 0
Duration of the scan: 02:05:13


File name / Threat name / Threats count
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\40\4ac9ef68-60f14bdb Infected: Exploit.Java.ByteVerify 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\fde32.dll.vir Infected: P2P-Worm.Win32.Nugg.av 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\NetworkService32\105.music.mp3.vir Infected: Trojan-Downloader.WMA.GetCodec.u 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\NetworkService32\106.music.snd.vir Infected: Trojan-Downloader.WMA.GetCodec.u 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\NetworkService32\107.music.au.vir Infected: Trojan-Downloader.WMA.GetCodec.u 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\NetworkService32\108.video.wmv.vir Infected: Trojan-Downloader.WMA.GetCodec.u 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\_fde32_.dll.zip Infected: P2P-Worm.Win32.Nugg.av 2
D:\Incomplete\Preview-T-3129713-mira craig the one.mp3 Infected: Trojan-Downloader.WMA.GetCodec.w 1
D:\Incomplete\Preview-T-3877634-mira craig - im the one.mp3 Infected: Trojan-Downloader.WMA.GetCodec.n 1
D:\Incomplete\T-3129713-mira craig the one.mp3 Infected: Trojan-Downloader.WMA.GetCodec.w 1
D:\Incomplete\T-3428740-alle som inte danser - best track ever.mp3 Infected: Trojan-Downloader.WMA.GetCodec.aa 1
D:\Incomplete\T-3515162-bye jackie boyz.wma Infected: Trojan-Downloader.WMA.Wimad.n 1
D:\Incomplete\T-3515164-[bleep] bow wow soulja boy - greatest hits.wma Infected: Trojan-Downloader.WMA.Wimad.n 1
D:\Incomplete\T-3877634-mira craig - im the one.mp3 Infected: Trojan-Downloader.WMA.GetCodec.n 1
D:\Incomplete\T-4545425-how long vandenberg (hot new track).au Infected: Trojan-Downloader.WMA.GetCodec.u 1
D:\My Music\everytime beat drops 2009.mp3 Infected: Trojan-Downloader.WMA.GetCodec.aa 1
D:\My Music\how long vandenberg HIT TOP50.mp3 Infected: Trojan-Downloader.WMA.GetCodec.v 1
D:\My Music\how long vandenberg [256k quality].mp3 Infected: Trojan-Downloader.WMA.GetCodec.u 1

The selected area was scanned.



Infected objects 19!? :) Geez......
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#18
heir
Posted 16 April 2009 - 10:20 AM

heir

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No worries we'll remove them here. Some are quarantined, that we will take care off next.

Run OTListIt2.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTLI
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
:Files
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\40\4ac9ef68-60f14bdb
D:\Incomplete\Preview-T-3129713-mira craig the one.mp3
D:\Incomplete\Preview-T-3877634-mira craig - im the one.mp3
D:\Incomplete\T-3129713-mira craig the one.mp3
D:\Incomplete\T-3428740-alle som inte danser - best track ever.mp3
D:\Incomplete\T-3515162-bye jackie boyz.wma
D:\Incomplete\T-3515164-[bleep] bow wow soulja boy - greatest hits.wma
D:\Incomplete\T-3877634-mira craig - im the one.mp3
D:\Incomplete\T-4545425-how long vandenberg (hot new track).au
D:\My Music\everytime beat drops 2009.mp3
D:\My Music\how long vandenberg HIT TOP50.mp3
D:\My Music\how long vandenberg [256k quality].mp3
:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post the OTL2 fixlog

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#19
Line
Posted 16 April 2009 - 10:50 AM

Line

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========== OTLISTIT ==========
Process explorer.exe killed successfully!
========== FILES ==========
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\40\4ac9ef68-60f14bdb moved successfully.
D:\Incomplete\Preview-T-3129713-mira craig the one.mp3 moved successfully.
D:\Incomplete\Preview-T-3877634-mira craig - im the one.mp3 moved successfully.
D:\Incomplete\T-3129713-mira craig the one.mp3 moved successfully.
D:\Incomplete\T-3428740-alle som inte danser - best track ever.mp3 moved successfully.
D:\Incomplete\T-3515162-bye jackie boyz.wma moved successfully.
File/Folder D:\Incomplete\T-3515164-[bleep] bow wow soulja boy - greatest hits.wma not found.
D:\Incomplete\T-3877634-mira craig - im the one.mp3 moved successfully.
D:\Incomplete\T-4545425-how long vandenberg (hot new track).au moved successfully.
D:\My Music\everytime beat drops 2009.mp3 moved successfully.
D:\My Music\how long vandenberg HIT TOP50.mp3 moved successfully.
D:\My Music\how long vandenberg [256k quality].mp3 moved successfully.
========== COMMANDS ==========
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\John\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\JETF41F.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\JETF509.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_130.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
Temp folders emptied.
Explorer started successfully

OTListIt2 by OldTimer - Version 2.0.12.2 log created on 04162009_183658

Files moved on Reboot...
File C:\WINDOWS\temp\JETF41F.tmp not found!
File C:\WINDOWS\temp\JETF509.tmp not found!
File C:\WINDOWS\temp\Perflib_Perfdata_130.dat not found!

Registry entries deleted on Reboot...


Still the IE runs fine without any "misbehaviour". :) But there's another thing, don't know if it's related to the other problems I've had. The computer freezes occasionally whtn right clicking on Norton 360 in the system tray. Checking on the running processes ccApp is taking most of the CPU, and I also get an ccApp error message whenever i restart the pc. Hmm... I don't even know what ccApp is. :)
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#20
heir
Posted 16 April 2009 - 11:01 AM

heir

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The computer freezes occasionally whtn right clicking on Norton 360 in the system tray. Checking on the running processes ccApp is taking most of the CPU, and I also get an ccApp error message whenever i restart the pc. Hmm... I don't even know what ccApp is. :)

ccApp is part of the Symantec suite of security softwares. I would check out the support pages on Symantec to find a solution.

Now to the best part of the day!


Hey there, Line!

OK! Well done, your log is clean again! :)

Time for some housekeeping.

Step 1.
Clean up:

We need to do is to remove all the tools that you have used. This is so that should you ever be re-infected, you will download updated versions. It will also remove the quarantined Malware from your computer.

First:
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the /u, it needs to be there.
    Posted Image

Second:

Double-click OTListIt2.exe to start it.
Click the Clean up button
Click Yes to the reboot.

Now delete any tools/logs that is left over after you ran OTListIt2 Clean Up.


Step 2.
Prevention:

OK, lets carry out a few preventative steps to make sure you reduce the risk of further infections.

First:
Your Adobe Acrobat Reader is out of date. Older versions are vunerable to attack.

Please go to the link below to download an update.

http://www.adobe.com.../readstep2.html

Remove the older versions and install the latest,


Second:
One of the essentials is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vunerable. It is best if you have these set to download automatically.

Automatic Updates for Windows
  • Click Start.
  • Select Settings and then Control Panel.
  • Select Automatic Updates.
  • Click Automatic (recommended)
  • Choose a day and a time when you know the computer will be on and connected to the internet.
  • Click Apply then OK.


Third:
Now lets download some preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running each at least once a month.

Anti Spyware
  • SpywareBlaster to help prevent spyware from installing in the first place. A tutorial can be found here.
  • SpywareGuard to catch and block spyware before it can execute. A tutorial can be found here.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email. A tutorial can be found here
.
Note: If you find your system slows down after installing any of these, just uninstall it, or disable it from running at startup.


Fourth:
Nearly done! If you like to use chat, MSN and Yahoo have vunerabilities that can leave you open to infections. There are however a couple of very good, Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN):

Instant Messengers
Lastly:
It is a good idea to clear out all your temp files every now and again with ATF Cleaner. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.


To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.


I will keep this log open for the next couple of days, so if you have any further problems post another reply here.

OK, all the best, and stay safe!

Hälsningar från "grannen".
heir
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#21
Line
Posted 17 April 2009 - 12:03 PM

Line

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Thank you so much for your time and help, heir! :) And thanks for good advices as well. :)

This pc is mostly used by rest of the family, so I wouldn't be too sure that it will stay clean. :) But I'll try to keep an eye to things, hopefully they'll be more careful from now on. I think just about all the files that Kaspersky found are downloaded by my daughter, using LimeWire. Is there any programs similar to LW that is more safe to use?

Thank you once again - have a great weekend! :)
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#22
heir
Posted 17 April 2009 - 12:41 PM

heir

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Is there any programs similar to LW that is more safe to use?

It isn't the P2P software in itself that's the problem it is the stuff you download with it that's the problem.
Therefore I can't recommend any P2P software as that isn't the issue here.

regards
heir
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#23
heir
Posted 21 April 2009 - 11:03 AM

heir

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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