The other issue is when he gets emails and wants to forward them to people and maybe add a little to the email, his forward screen is blank. For example, he received an email he had to add his name to and he hit the forward button to put it in there but nothing showed up. Even if he didnt want to add his name, any time he forwards his messages, its blank except for when I get the forward from him, I can see the message.
Can anyone help? Is this a setting issue? I have been through most of the settings on the AOL homepage and cant seem to find out what I need to change.