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XP freezes at Startup


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#1
NewfyMom

NewfyMom

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First of all, I am so green at repairing computers, but I always try and have been successful thanks to these forums.

Here's my problem:

My son logged out of his computer normally one night and then the next time he logged in he got a Windows - No Disk error message when starting up. He could click those away and then he got svchost.exe error messages. Once that started, his computer was completed frozen and he would have to do a hard shutdown. I researched the errors and it seemed like there was a problem with the Windows Automatic Updates. At first I could use Safe Mode to log in and attempt fixes, but now it freezes when it gets to the Windows Starting Up screen. I have tried all the Safe Mode options and Last Known Good Config options. I can't do anything.

Some posts suggest going to Start - Run - msconfig and other things, but I don't know how to get there if it gets locked at the startup. My mouse and keyboard freeze and I can't do anything. Please help.

This is Windows Media Center. Any suggestions (in layman's terms) would be GREATLY appreciated. I do have recovery disks, but my son is afraid that will lose all of his data. Please help! Thanks!
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#2
Broni

Broni

    Kraków my love :)

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
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